SUBARU OUTBACK · model year

2004 SUBARU OUTBACK

108 NHTSA complaints, 16 crash reports, and 11 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004SUBARUOUTBACK carries 108 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 16 crashes, 6 fires, 5 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 OUTBACK is air bags with 24 filings, followed by vehicle speed control (18) and electrical system (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 14 investigation files overlapping the 2004 OUTBACK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

108
Complaints
16
Crashes
6
Fires
5
Injuries
0
Deaths

Total Complaints

108 filings

Crashes Reported

16 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
AIR BAGS24
VEHICLE SPEED CONTROL18
ELECTRICAL SYSTEM6
ENGINE AND ENGINE COOLING5
VISIBILITY:WINDSHIELD3
POWER TRAIN:AUTOMATIC TRANSMISSION3
ENGINE AND ENGINE COOLING:ENGINE3
FUEL SYSTEM, GASOLINE3
SUSPENSION3
UNKNOWN OR OTHER3
FUEL/PROPULSION SYSTEM3
ELECTRICAL SYSTEM:12V/24V/48V BATTERY2
VISIBILITY2
ENGINE AND ENGINE COOLING:COOLING SYSTEM2
POWER TRAIN2

Recalls (11)

13E06500029/11/2013

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermark

15V32300028/05/2015

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008,

16V36100025/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Or

16V35800025/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii,

16V35900025/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentu

03V30300020/08/2003

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

CERTAIN PASSENGER OR SPORT UTILITY VEHICLES MAY HAVE A LOOSE OR OUT OF POSITION FUEL FILLER HOSE CLAMP.

04V12800016/03/2004

VEHICLE SPEED CONTROL:CABLES

ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AN

20V00100002/01/2020

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawai

20V00200002/01/2020

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbi

20V00300002/01/2020

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa,

14V76300001/12/2014

AIR BAGS

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U

Recent Complaints

20201017SERVICE BRAKES

AUTOZONE SOLD ME (VIA WARRANTY EXCHANGE) AFTERMARKET BRAKE PADS THAT SUPPOSEDLY WERE THE SAME PART #D929 AS THE BRAKE PADS AUTOZONE HAD PREVIOUSLY SOLD ME AND WAS REPLACING UNDER WARRANTY. HOWEVER, THE BRAKE PADS THAT THEY PROVIDED TO ME TODAY AS WARRANTY REPLACEMENTS WERE TOO LARGE FOR THE BRAKE CALIPER AND WOULD BE UNSAFE IF INSTALLED AND FORCED TO FIT IN THE CALIPER. SPECIFICALLY, THE INNER SHOULDER DIMENSION ON THESE PADS IS TOO LARGE TO FIT PROPERLY IN THE CALIPER. I VERIFIED THE PROBLEM BY PURCHASING BRAKE PADS FROM A DIFFERENT AUTO SUPPLY STORE AND INSTALLING THEM WITH NO DIFFICULTY. THIS PROBLEM OCCURRED WHEN THE VEHICLE WAS STATIONARY, BECAUSE IT HAPPENED DURING BRAKE PAD REPLACEMENT.

Mileage: 185,000

20190726AIR BAGS

I GET CARDS,I CALL,I GET LETTERS ,I CALL DOESN'T MATTER WHO SENDS THEM,YOU OR SUBARU DEALER ,TELLING ME I NEED TO HAVE AN AIRBAG SWAPPED OUT AS BEING DEFECTIVE,AND ME TELLING YOU I DO NOT HAVE THE CAR ANYMORE,IT WAS PICKED UP BY AN AUCTION HOUSE BUT IT NEEDED ALOT DONE TO IT SO THEY MAY HAVE SCRAPPED IT,I DON'T KNOW. WHAT I DO KNOW IS THIS IS THE LAST YOU WILL HEAR FROM ME ABOUT THIS CAR, AND YOU CAN WASTE AS MANY TREES SENDING ME NOTICES. FROM NOW ON THEY GO IN THE TRASH,NO MORE CALLS FROM ME,AND DON'T CALL ME ABOUT IT,THE CAR WAS JUNKED,PERIOD

Mileage: 162,000

20180525UNKNOWN OR OTHER

PURCHASED THIS CAR LISTED IN IAA WEBSITE AS HAVING $68,000.00 MILES, THIS WEEK MY MECHANIC TOLD ME THAT THE CAR HAD $220,000.00 MILES. I JUST CHECKED CARFAX UNFORTUNATELY THAT IS A ODOMETER ROLLBACK.

20180509AIR BAGS

NOTIFICATION OF AIRBAG PASSENGER FRONT RECALL.

20180323AIR BAGS

2004 SUBURBAN OUTBACK. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE FRONT AIRBAG. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

20180301SUSPENSION

EXCESSIVE UNDERBODY FRONT END RUST AS PER BODY SHOP BUMPER REPLACEMENT.

Mileage: 172,000

20171030AIR BAGS

TAKATA RECALL. NOT ABLE TO GET ACCESS TO REPLACEMENT AIRBAG. ON WAITLISTS AT 2 LOCAL SUBARU DEALERS.

20170930AIR BAGS

I RECEIVED A RECALL NOTICE ON PASSENGER SIDE AIRBAG IN JULY 2016..I WAS TOLD I WOULD BE INFORMED BY MAIL WHEN PARTS WERE AVAILABLE FOR REPAIR BY MY LOCAL SUBARU DEALER. IT'S 14 MONTHS LATER AND I HAVE NOT RECEIVED ANY FURTHER NOTICE. I DO NOT BELIEVE THIS HAS BEEN HANDLED IN A TIMELY MANNER AND STILL CANNOT HAVE PASSENGERS IN FRONT SEAT.

Mileage: 184,000

20170623VEHICLE SPEED CONTROL

THE CAR WILL BE OPERATING PROPERLY AT SPEED ON LOCAL ROADS (30MPH OR SO) WHEN, WITHOUT WARNING, THE ENGINE WILL GO TO A FAST IDLE AND THE GAS PEDDLE LOSES ALL EFFECTIVENESS. STOPPING THE CAR AND RESTARTING IT HAS FIXED THE PROBLEM THE THREE TIMES IT HAS HAPPENED. THE DEALER REPLACED THE ACCELERATOR PEDAL POSITION SWITCH BUT THE PROBLEM HAS REOCCURRED. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION, ESPECIALLY IF IT WERE TO OCCUR PULLING ONTO A HIGHWAY OR BEING IN TRAFFIC ON A BUSY ROAD

Mileage: 118,000

20170118AIR BAGS

TAKATA RECALL. RECEIVED NOTIFICATION FROM SUBARU MONTHS AGO AND HAVE THEY HAVE STILL NOT CONTACTED ME TO REPAIR THIS PROBLEM. SINCE I WAS ADVISED NOT TO ALLOW A PASSENGER IN FRONT PASSENGER SEAT, IT MAKES IT VERY DIFFICULT TO USE MY VEHICLE.

20161213AIR BAGS

TAKATA RECALL. MY COMPLAINT IS THAT THIS RECALL IS NOT BEING HANDLED IN A TIMELY MANNER. I RECEIVED MY RECALL NOTICE IN JULY 2016, AND AM STILL WAITING! IT IS EXTREMELY INCONVENIENT NOT TO BE ABLE TO USE THE PASSENGER SEAT. WHEN WILL THIS BE RESOLVED?

20161109AIR BAGS

TAKATA RECALL: I WAS NOTIFIED IN JULY 2016. I HAVE NOT RECEIVED ANY NOTIFICATION FROM SUBARU OR THE DEALER THAT THE PART HAS BECOME AVAILABLE. I HAVE CALLED BOTH SUBARU AND THE DEALER. I HAVE WAITED THREE MONTHS, THAT IS TOO LONG .

Mileage: 260,000

20161031AIR BAGS

TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ UPDATED 08/31/2017*JS

20161017AIR BAGS

TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

20161017AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS). THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

20160914AIR BAGS

TAKATA RECALL - I WAS NOTIFIED OF THE RECALL IN JULY OF 2016. THERE HAS BEEN NO EFFORT BY THE MANUFACTURER TO PROVIDE A REMEDY IN THE FORM OF THE REPLACEMENT AIRBAG. THE RECALL NOTICE STATED I SHOULD NOT ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT UNTIL THE RECALL WORK IS COMPLETE. THIS IS AN UNREASONABLE SOLUTION FOR A PROBLEM WITH A PASSENGER VEHICLE AS IT PREVENTS MY USE OF THE VEHICLE AS DESIGNED AND AS PURCHASED. THE MANUFACTURER MUST BE REQUIRED TO COMMIT TO COMPLETING THE RECALLS IN A TIMELY MANNER, SUCH AS 60 TO 90 DAYS.

20160907AIR BAGS

"TAKATA RECALL" RECEIVED A LETTER TELLING ME THE AIR BAGS ARE GOING TO BE REPLACED, "DO NOT LET PASSENGERS USE THE SEAT", NO DATE FOR REPLACEMENT, NO PARTS IN STOCK, DOES THIS ABSOLVE THE COMPANY OF ANY LIABILITY? CANT TAKE ANY TRIPS WITH MORE THAN 2 PASSENGERS THAT WOULD HAVE TO SIT IN THE REAR SEATS? WHAT OPTIONS ARE LEFT FOR ME TO USE MY VEHICLE FOR TAKING MY FAMILY ANYWHERE???

20160829AIR BAGS

TAKATA RECALL: REMEDY NOT TO DRIVE CAR WITH PASSENGERS UNTIL REPLACEMENT PARTS ARE AVAILABLE IS ONE THAT HAS ME WONDERING IF I NEED TO SERIOUSLY CONSIDER GETTING RID OF THE CAR AND GET ANOTHER THAT I CAN USE. CAN WE BE PROVIDED AT LEAST WITH SOME SORT OF ESTIMATION OF 'WHEN' PARTS ARE FORECASTED TO BE AVAILABLE?

20160822CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOORBOARD AND CAUSED THE SPEED TO INCREASE TO 70 MPH. THE CONTACT HAD TO CRASH INTO A TREE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 230,000.

Mileage: 23,000

20160803AIR BAGS

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NHTSA Investigations

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Frequently Asked Questions

How many complaints does the 2004 SUBARU OUTBACK have?
The 2004 SUBARU OUTBACK has 108 NHTSA complaints, 16 crashes, 6 fires, 5 injuries, and 0 deaths reported.
Are there any recalls for the 2004 SUBARU OUTBACK?
Yes, the 2004 SUBARU OUTBACK has 11 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 SUBARU OUTBACK?
The most-complained component for the 2004 SUBARU OUTBACK is AIR BAGS with 24 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL and ELECTRICAL SYSTEM.
Is the 2004 SUBARU OUTBACK safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.