2020 JEEP GLADIATOR — Complaint #2161675
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed December 30, 2025
NHTSA complaint #2161675 (ODI reference 11707880) concerns a 2020 JEEP GLADIATOR and was filed on December 30, 2025. The owner reports the failure occurred on December 28, 2025. The vehicle had 86,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GLADIATOR cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 JEEP GLADIATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Complaint Details
| NHTSA Complaint ID | 2161675 |
| ODI Number | 11707880 |
| Date Filed | December 30, 2025 |
| Failure Date | December 28, 2025 |
| VIN | 1C6JJTBG2LL |
Similar ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Complaints for 2020 JEEP GLADIATOR
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to function as intended. The instrument panel displayed a black screen. In addition, none of the necessary i
The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel was inoperable, and failed to display critical safety information. No warning lights wer
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving approximately 35-45 MPH, the instrument panel suddenly went black. The contact was unable to see any information displayed
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring intermittently. The
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel went blank with the gauges including the fuel gauge displaying 0 before the lights turned off. The
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.