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2020 JEEP GLADIATOR — Complaint #2058991

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NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed January 23, 2025

NHTSA complaint #2058991 (ODI reference 11638119) concerns a 2020 JEEP GLADIATOR and was filed on January 23, 2025. The owner reports the failure occurred on December 31, 2024. The vehicle had 49,000 miles on the odometer at the time of the incident. The report was geocoded to Montana based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GLADIATOR cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 JEEP GLADIATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 JEEP GLADIATOR
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
State
Montana
Mileage
49,000 mi

Complaint Description

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel went blank with the gauges including the fuel gauge displaying 0 before the lights turned off. The contact was able to continue driving the vehicle, and the vehicle was taken to a local dealer to be diagnosed. The dealer confirmed that the instrument panel was blank. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.

Complaint Details

NHTSA Complaint ID 2058991
ODI Number 11638119
Date Filed January 23, 2025
Failure Date December 31, 2024
VIN 1C6HJTAG8LL

Similar ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Complaints for 2020 JEEP GLADIATOR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.