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2020 JEEP GLADIATOR — Complaint #2080348

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NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed April 4, 2025

NHTSA complaint #2080348 (ODI reference 11652835) concerns a 2020 JEEP GLADIATOR and was filed on April 4, 2025. The owner reports the failure occurred on April 3, 2025. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GLADIATOR cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 JEEP GLADIATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 JEEP GLADIATOR
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
State
Florida
Mileage
90,000 mi

Complaint Description

The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring intermittently. The contact expressed safety concerns because the failure had caused the speedometer and the fuel gauge to become inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Complaint Details

NHTSA Complaint ID 2080348
ODI Number 11652835
Date Filed April 4, 2025
Failure Date April 3, 2025
VIN 1C6HJTFG7LL

Similar ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Complaints for 2020 JEEP GLADIATOR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.