2018 RAM 2500 — Complaint #2127960
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed September 8, 2025
NHTSA complaint #2127960 (ODI reference 11685654) concerns a 2018 RAM 2500 and was filed on September 8, 2025. The owner reports the failure occurred on December 4, 2024. The vehicle had 27,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.
Complaint Details
| NHTSA Complaint ID | 2127960 |
| ODI Number | 11685654 |
| Date Filed | September 8, 2025 |
| Failure Date | December 4, 2024 |
| VIN | 3C6UR5CL1JG |
Similar VEHICLE SPEED CONTROL:CRUISE CONTROL Complaints for 2018 RAM 2500
The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS warning light illuminated, causing the cruise control to be inoperable. The vehicle was taken to the deale
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.