2018 RAM 2500 — Complaint #2152227
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed November 26, 2025
NHTSA complaint #2152227 (ODI reference 11701735) concerns a 2018 RAM 2500 and was filed on November 26, 2025. The owner reports the failure occurred on November 27, 2024. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Complaint Details
| NHTSA Complaint ID | 2152227 |
| ODI Number | 11701735 |
| Date Filed | November 26, 2025 |
| Failure Date | November 27, 2024 |
| VIN | 3C6TR5EJ2JG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.