2018 RAM 2500 — Complaint #2149361
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed November 17, 2025
NHTSA complaint #2149361 (ODI reference 11699852) concerns a 2018 RAM 2500 and was filed on November 17, 2025. The owner reports the failure occurred on September 22, 2023. The vehicle had 72,205 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.
Complaint Details
| NHTSA Complaint ID | 2149361 |
| ODI Number | 11699852 |
| Date Filed | November 17, 2025 |
| Failure Date | September 22, 2023 |
| VIN | 3C6UR5CJXJG |
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The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS warning light illuminated, causing the cruise control to be inoperable. The vehicle was taken to the deale
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise con
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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