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2014 CHEVROLET SILVERADO 1500 — Complaint #2062529

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM filed February 4, 2025

NHTSA complaint #2062529 (ODI reference 11640575) concerns a 2014 CHEVROLET SILVERADO 1500 and was filed on February 4, 2025. The owner reports the failure occurred on January 31, 2025. The vehicle had 108,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar visibility:defroster/defogger/hvac system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 CHEVROLET SILVERADO 1500
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
State
Pennsylvania
Mileage
108,000 mi

Complaint Description

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated when the vehicle was started, the defroster was activated; however, the defroster failed to function as intended. The contact became aware that there was smoke inside the vehicle before hearing a loud sound and the rear glass then fractured. In addition, the contact's minor grandson was seated in the rear seat of the vehicle. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed of an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

Complaint Details

NHTSA Complaint ID 2062529
ODI Number 11640575
Date Filed February 4, 2025
Failure Date January 31, 2025
VIN 1GCRCREH8EZ

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints for 2014 CHEVROLET SILVERADO 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.