2014 CHEVROLET SILVERADO 1500 — Complaint #1947070
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM filed December 1, 2023
NHTSA complaint #1947070 (ODI reference 11557877) concerns a 2014 CHEVROLET SILVERADO 1500 and was filed on December 1, 2023. The owner reports the failure occurred on November 30, 2023. The vehicle had 138,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar visibility:defroster/defogger/hvac system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Complaint Details
| NHTSA Complaint ID | 1947070 |
| ODI Number | 11557877 |
| Date Filed | December 1, 2023 |
| Failure Date | November 30, 2023 |
| VIN | 1GCVKSEC5EZ |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints for 2014 CHEVROLET SILVERADO 1500
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the cabin became foggy, and the contact noticed that there was smoke coming from between the sliding window a
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated when the vehicle was started, the defroster was activated; however, the defroster failed to function as intended. The contact becam
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact started the vehicle with the key fob. The contact stated there was an electrical burning
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the remote start feature on the key fob was used to start the vehicle, which then automatically activated the window defroster
A/C NO LONGER WORKS. UNDERSTAND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE. MY TRUCK HAS 60,000 MILES.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.