2014 CHEVROLET SILVERADO 1500 — Complaint #1877441
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM filed March 3, 2023
NHTSA complaint #1877441 (ODI reference 11510004) concerns a 2014 CHEVROLET SILVERADO 1500 and was filed on March 3, 2023. The owner reports the failure occurred on February 26, 2023. The vehicle had 66,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar visibility:defroster/defogger/hvac system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the remote start feature on the key fob was used to start the vehicle, which then automatically activated the window defroster. The contact stated that while driving at an undisclosed speed, there was smoke coming from the rear passenger's side window, and then a loud explosion was heard. Additionally, a strong fuel odor was detected while entering the vehicle. The rear passenger's side window shattered; however, no glass fell from the window. There was no impact on the rear passenger's side window that could have caused it to shatter. The vehicle was taken to the dealer, where it was determined that the rear passenger's side window needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 66,000.
Complaint Details
| NHTSA Complaint ID | 1877441 |
| ODI Number | 11510004 |
| Date Filed | March 3, 2023 |
| Failure Date | February 26, 2023 |
| VIN | 1GCVKSEC2EZ |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints for 2014 CHEVROLET SILVERADO 1500
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the cabin became foggy, and the contact noticed that there was smoke coming from between the sliding window a
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated when the vehicle was started, the defroster was activated; however, the defroster failed to function as intended. The contact becam
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A/C NO LONGER WORKS. UNDERSTAND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE. MY TRUCK HAS 60,000 MILES.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.