2020 CHEVROLET TRAVERSE — Complaint #2047349
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM filed December 11, 2024
NHTSA complaint #2047349 (ODI reference 11630153) concerns a 2020 CHEVROLET TRAVERSE and was filed on December 11, 2024. The owner reports the failure occurred on December 11, 2024. The vehicle had 112,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar engine and engine cooling:exhaust system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the exhaust pipe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed that the exhaust bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic where the mechanic confirmed that the vehicle was associated with N212356540 (Front Exhaust Pipe) and referred the contact to the dealer for further assistance. The vehicle was not repaired. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Complaint Details
| NHTSA Complaint ID | 2047349 |
| ODI Number | 11630153 |
| Date Filed | December 11, 2024 |
| Failure Date | December 11, 2024 |
| VIN | 1GNEVJKW0LJ |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.