2020 CHEVROLET TRAVERSE — Complaint #1962865
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM filed January 30, 2024
NHTSA complaint #1962865 (ODI reference 11568785) concerns a 2020 CHEVROLET TRAVERSE and was filed on January 30, 2024. The owner reports the failure occurred on January 23, 2024. The vehicle had 58,500 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar engine and engine cooling:exhaust system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Chevrolet Traverse. The contact noticed that an abnormal exhaust odor was entering inside the vehicle. Additionally, the contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound that became louder over time. The vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe mounting bracket was fractured, which damaged the exhaust pipe. The dealer determined that the exhaust pipe and the mounting bracket needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,500.
Complaint Details
| NHTSA Complaint ID | 1962865 |
| ODI Number | 11568785 |
| Date Filed | January 30, 2024 |
| Failure Date | January 23, 2024 |
| VIN | 1GNEVKKW8LJ |
Similar ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Complaints for 2020 CHEVROLET TRAVERSE
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked and occupied in the vehicle, there was a rattling sound coming from the front of the vehicle while stat
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at undisclosed speeds, there were abnormal sounds coming from the exhaust system. The contact stated that the vehicle
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer
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The bracket on the front exhaust pipe broke off and created a hole in the exhaust pipe which caused the catalytic converter to become detached from the engine. A recall has already been issued for the
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.