2020 CHEVROLET TRAVERSE — Complaint #2017529
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM filed August 19, 2024
NHTSA complaint #2017529 (ODI reference 11609440) concerns a 2020 CHEVROLET TRAVERSE and was filed on August 19, 2024. The owner reports the failure occurred on August 1, 2024. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar engine and engine cooling:exhaust system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked, after starting the vehicle, the vehicle was making an abnormal sound. There was no warning light illuminated. The vehicle was driven to an independent mechanic, who researched the failure, and informed the contact of an undisclosed NHTSA recall; however, the VIN was not included. The contact was also informed that there was a hole in the exhaust system. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2017529 |
| ODI Number | 11609440 |
| Date Filed | August 19, 2024 |
| Failure Date | August 1, 2024 |
| VIN | 1GNERGKW3LJ |
Similar ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Complaints for 2020 CHEVROLET TRAVERSE
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked and occupied in the vehicle, there was a rattling sound coming from the front of the vehicle while stat
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at undisclosed speeds, there were abnormal sounds coming from the exhaust system. The contact stated that the vehicle
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer
The bracket on the front exhaust pipe broke off and created a hole in the exhaust pipe which caused the catalytic converter to become detached from the engine. A recall has already been issued for the
The contact owns a 2020 Chevrolet Traverse. The contact noticed that an abnormal exhaust odor was entering inside the vehicle. Additionally, the contact stated that while starting the vehicle, the veh
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.