2016 FORD EXPLORER — Complaint #1952832
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD:CRITICAL FASTENERS filed December 26, 2023
NHTSA complaint #1952832 (ODI reference 11561869) concerns a 2016 FORD EXPLORER and was filed on December 26, 2023. The owner reports the failure occurred on November 10, 2023. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as visibility:windshield:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar visibility:windshield:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
While driving on the highway, windshield trim flew off (2 different times, passenger and driver side). It scared me at first when it started to come loose because it flapped around and I wasnât really sure what was going on. And canât pull over or slow down on highway. When it broke off, it flew up in the air and almost hit another car. I was distracted trying to see what it was and where it landed behind me. So definitely a safety concern. Total repair cost $650
Complaint Details
| NHTSA Complaint ID | 1952832 |
| ODI Number | 11561869 |
| Date Filed | December 26, 2023 |
| Failure Date | November 10, 2023 |
| VIN | 1FM5K8D84GG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.