2016 FORD EXPLORER — Complaint #1875807
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD:CRITICAL FASTENERS filed February 24, 2023
NHTSA complaint #1875807 (ODI reference 11508875) concerns a 2016 FORD EXPLORER and was filed on February 24, 2023. The owner reports the failure occurred on April 9, 2021. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:windshield:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar visibility:windshield:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I know it was a Friday in April 2021 not sure what Friday. I was driving down I95 and noticed weather stripping from right side of windshield flapping and hitting the side of the car. Suddenly a piece of plastic flew off the car I am not sure but I do think it hit a vehicle behind me. I immediately pulled over and slowly proceeded on the shoulder incase the other car stopped. No car stopped so I proceeded home. I took the car to have vehicle fixed. Several Ford dealers and three auto repair shops stated "this happens all the time". What was really upsetting was the cost to replace the part. even more upsetting was no one wanted to fix it, advised that in Florida if you end up with a crack or chip in window, insurance will replace windshield. This part usually needs replaced when replacing windshield so told to just wait to you have to replace windshield. It doesn't hurt or cause leaks. But it looks crappy. now I see Ford Explorers all the time missing the trim piece. My vehicle almost
Complaint Details
| NHTSA Complaint ID | 1875807 |
| ODI Number | 11508875 |
| Date Filed | February 24, 2023 |
| Failure Date | April 9, 2021 |
| VIN | 1FM5K8FH3GG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.