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2016 FORD EXPLORER — Complaint #1870446

Open-data reference.

NHTSA Complaint about VISIBILITY:WINDSHIELD:CRITICAL FASTENERS filed February 2, 2023

NHTSA complaint #1870446 (ODI reference 11505215) concerns a 2016 FORD EXPLORER and was filed on February 2, 2023. The owner reports the failure occurred on December 10, 2022. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as visibility:windshield:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar visibility:windshield:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 FORD EXPLORER
Component
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
State
New York

Complaint Description

The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.

Complaint Details

NHTSA Complaint ID 1870446
ODI Number 11505215
Date Filed February 2, 2023
Failure Date December 10, 2022
VIN 1FM5K8HT4GG

Similar VISIBILITY:WINDSHIELD:CRITICAL FASTENERS Complaints for 2016 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.