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2016 FORD EXPLORER — Complaint #1870313

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NHTSA Complaint about VISIBILITY:WINDSHIELD:CRITICAL FASTENERS filed February 2, 2023

NHTSA complaint #1870313 (ODI reference 11505110) concerns a 2016 FORD EXPLORER and was filed on February 2, 2023. The owner reports the failure occurred on January 28, 2023. The vehicle had 79,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as visibility:windshield:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar visibility:windshield:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 FORD EXPLORER
Component
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
State
Illinois
Mileage
79,000 mi

Complaint Description

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.

Complaint Details

NHTSA Complaint ID 1870313
ODI Number 11505110
Date Filed February 2, 2023
Failure Date January 28, 2023
VIN 1FM5K7B85GG

Similar VISIBILITY:WINDSHIELD:CRITICAL FASTENERS Complaints for 2016 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.