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2010 TOYOTA PRIUS — Complaint #1936898

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NHTSA Complaint about SERVICE BRAKES, AIR filed October 19, 2023

NHTSA complaint #1936898 (ODI reference 11550827) concerns a 2010 TOYOTA PRIUS and was filed on October 19, 2023. The owner reports the failure occurred on October 12, 2023. The vehicle had 138,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, air, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS cohort independently describe similar service brakes, air failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA PRIUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 TOYOTA PRIUS
Component
SERVICE BRAKES, AIR
State
New York
Mileage
138,000 mi

Complaint Description

The contact owns a 2010 Toyota Prius. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was firm and difficult to depress. The contact stated that that the brake pedal was pumped to stop the vehicle. The contact stated that the ABS and stabili-trak warning lights were illuminated and an “Exclamation Mark" message was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake master cylinder and brake booster pump needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 10V039000 (Service Brakes, Air). The manufacturer had not been informed of the failure. The failure mileage was approximately 138,000.

Complaint Details

NHTSA Complaint ID 1936898
ODI Number 11550827
Date Filed October 19, 2023
Failure Date October 12, 2023
VIN JTDKN3DU4A0

Similar SERVICE BRAKES, AIR Complaints for 2010 TOYOTA PRIUS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.