2017 FORD EXPLORER — Complaint #1873544
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP filed February 15, 2023
NHTSA complaint #1873544 (ODI reference 11507381) concerns a 2017 FORD EXPLORER and was filed on February 15, 2023. The owner reports the failure occurred on November 1, 2022. The vehicle had 134,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar engine and engine cooling:cooling system:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Explorer. The contact stated that on various occasions while the vehicle was parked, there was a fluid leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the water pump and radiator needed to be replaced. The vehicle was not repaired and was then taken to an independent mechanic, where it remained awaiting parts for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
Complaint Details
| NHTSA Complaint ID | 1873544 |
| ODI Number | 11507381 |
| Date Filed | February 15, 2023 |
| Failure Date | November 1, 2022 |
| VIN | 1FM5K7B89HG |
Similar ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP Complaints for 2017 FORD EXPLORER
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.