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2020 FORD EXPLORER — Complaint #1788133

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NHTSA Complaint about BACK OVER PREVENTION: CAMERA SYSTEM filed January 13, 2022

NHTSA complaint #1788133 (ODI reference 11447387) concerns a 2020 FORD EXPLORER and was filed on January 13, 2022. The owner reports the failure occurred on January 10, 2022. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as back over prevention: camera system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar back over prevention: camera system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD EXPLORER
Component
BACK OVER PREVENTION: CAMERA SYSTEM
State
Georgia

Complaint Description

This vehicle has been “repaired” by Ford dealer per recall instructions but the backup camera is still intermittently blue. Recall “fix” offered by Ford does NOT fix this problem

Complaint Details

NHTSA Complaint ID 1788133
ODI Number 11447387
Date Filed January 13, 2022
Failure Date January 10, 2022
VIN 1FMSK8FH5LG

Similar BACK OVER PREVENTION: CAMERA SYSTEM Complaints for 2020 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.