2009 VOLKSWAGEN PASSAT WAGON

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED (978-475-3800), AS DID THE HAVERHILL FIRE DEPARTMENT. CHARRED REMAINS OF THE CAR WERE TOWED TO TROMBLY BROTHERS, 141 SUTTON ST NORTH ANDOVER, MA 01845. OF NOTE: UPON ARRIVING HOME, THERE WAS A RECALL NOTICE FROM VW IN THE POSTAL MAIL, NHTSA NUMBER 17V509, REGARDING THE FUEL PUMP CONTROL MODULE.

Mileage: 75,000

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED (978-475-3800), AS DID THE HAVERHILL FIRE DEPARTMENT. CHARRED REMAINS OF THE CAR WERE TOWED TO TROMBLY BROTHERS, 141 SUTTON ST NORTH ANDOVER, MA 01845. OF NOTE: UPON ARRIVING HOME, THERE WAS A RECALL NOTICE FROM VW IN THE POSTAL MAIL, NHTSA NUMBER 17V509, REGARDING THE FUEL PUMP CONTROL MODULE.

Mileage: 75,000

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED (978-475-3800), AS DID THE HAVERHILL FIRE DEPARTMENT. CHARRED REMAINS OF THE CAR WERE TOWED TO TROMBLY BROTHERS, 141 SUTTON ST NORTH ANDOVER, MA 01845. OF NOTE: UPON ARRIVING HOME, THERE WAS A RECALL NOTICE FROM VW IN THE POSTAL MAIL, NHTSA NUMBER 17V509, REGARDING THE FUEL PUMP CONTROL MODULE.

Mileage: 75,000

2000 RPM AT IDLE WITH A/C ON. NORMAL WITH A/C OFF. SAME AS NHTSA 08V235000. VW SAID THIS VEHICLE DOES NOT FALL UNDER THAT RECALL. VEHICLE TRIES TO ACCELERATE BEYOND BRAKE CONTROL AT IDLE ONLY WITH A/C ON.

Mileage: 75,000

SINCE THE SUMMER OF 2017 I HAVE BEEN HAVING PROBLEMS WITH MY PASSAT STALLING, AND OR LOOSING POOWER WHEN I AM DRIVING, LAST SEPTEMBER 2017 I WAS TOLD THAT A RECALL (20AE) WAS COMING OUT THAT WAS RELATED TO MY FAILURES. AROUND OCTOBER 15, 2017 I FOUND OUT THAT THE RECALL WAS ISSUED. SINCE THEN I HAVE BEEN TOLD BY THE LOCAL VOLKSWAGON GARAGE THAT PARTS FOR THE RECALL ARE NOT AVAILABLE. MY CASE# FROM VOLKSWAGON GROUP OF AMERICA IS #519607. AT ONE POINT I WAS TOLD BY VOLKSWAGON GROUP OF AMERICA THAT I SHOULD GET IN TOUCH WITH MY LOCAL DEALER (VOLKSWAGEN OF MARIETTA) AND HAVE IT EXPECTED. ON FEBRUARY 27, 2018 (CASE NUMBER 180145272) I CALLED AGAIN AND WAS TOLD THAT MY COMPLAINT WOULD AGAIN BE REGISTERED. I WILL NOW BE UP TO THE REGIONAL MANAGER TO LOOK AT HIS CASE LOAD AND RESPOND. I DO NOT RECALL HIM EVER RESPONDING TO ME. THE LOCAL DEALER AT THAT TIME SAID THAT THEY WOULD DO SOMETHING ONLY IF THE CAR WAS INSPECTED AND THE FOUND WAS FOUND. THEY ALSO TOLD ME THAT THE PROBLEM WAS O

FUEL PUMP CAUSED CUTTING OFF , DELAYED STARTING WHICH LED TO THE CAR BEING INOPERABLE.

Mileage: 196,000

CAR STOPPED ON A HIGHWAY WHILE IN MOTION. WENT TO THE VW DEALER. THEY FOUND "FAULTS FOR FUEL MODULE, AND FUEL PUMP UNIT." THEY REMOVED AND INSTALLED FUEL PUMP AND TUBE BUT DIDN'T TELL ME IT WAS A RECALLED ITEM/PART. I PAID THE FULL AMOUNT OUT OF MY POCKET: $988.57

Mileage: 65,200

THE VEHICLE STOPPED WHILE IN MOTION ON HIGHWAY. THE DEALER REPLACED FUEL PUMP BUT DIDN'T "RELOCATE" IT IN THE VEHICLE AS SUGGESTED ON YOUR WEBSITE. I PAID $988. MY QUESTION IS: WHO SHOULD PAY THE "REMEDY" COST?

Mileage: 65,200