2024 SUBARU LEGACY
23 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
| VISIBILITY/WIPER | 4 |
| ELECTRICAL SYSTEM | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| AIR BAGS | 2 |
| EXTERIOR LIGHTING | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| WHEELS:RIM | 1 |
| WHEELS | 1 |
Recent Complaints
When the vehicle is off the windows will come down on their own! This has occurred on 4 difference instances. One dealership indicated the "fix" the situation; however, they never replaced the parts which were required for the fix. A second dealership would not perform a diagnostic. A third dealership indicated that that cleaned and lubricated the necessary parts. Less than a week after leaving the dealership it occurred again. This is an extreme safety risk as the vehicle becomes easily acces
When the vehicle is off the windows will come down on their own! This has occurred on 4 difference instances. One dealership indicated the "fix" the situation; however, they never replaced the parts which were required for the fix. A second dealership would not perform a diagnostic. A third dealership indicated that that cleaned and lubricated the necessary parts. Less than a week after leaving the dealership it occurred again. This is an extreme safety risk as the vehicle becomes easily acces
Multiple instances of the vehicle emergency collision avoidance system responding to a parked car or a car stopped in a left turn lane (i.e. waiting at a light). 5X+ The car audio alarm goes off, and the vehicle abruptly brakes while moving in traffic. Essentially the avoidance collision system detects parked vehicles (always in other lanes) as troublesome instances. this has occurred on winding residential streets, and slightly curved highway intersection 1X.
Multiple instances of the vehicle emergency collision avoidance system responding to a parked car or a car stopped in a left turn lane (i.e. waiting at a light). 5X+ The car audio alarm goes off, and the vehicle abruptly brakes while moving in traffic. Essentially the avoidance collision system detects parked vehicles (always in other lanes) as troublesome instances. this has occurred on winding residential streets, and slightly curved highway intersection 1X.
Multiple instances of the vehicle emergency collision avoidance system responding to a parked car or a car stopped in a left turn lane (i.e. waiting at a light). 5X+ The car audio alarm goes off, and the vehicle abruptly brakes while moving in traffic. Essentially the avoidance collision system detects parked vehicles (always in other lanes) as troublesome instances. this has occurred on winding residential streets, and slightly curved highway intersection 1X.
Passenger Airbag does not turn on when someone who weighs 100 pounds or less occupies the front passenger seat. This issue also occurs on my 2024 Subaru Crosstrek Vin # [XXX] . IT also occurred on the loaner car the dealer gave me which was a 2025 Subaru Crosstrek. I asked two Subaru dealers, Pinebelt in Lakewood, NJ and Lester Glenn in Toms River, NJ to fix the problem; but they stated that they could not adjust the passenger airbag sensor. I told Subaru of America about the problem and the
See attached document for complaint.
See attached document for complaint.
Last week, my 2024 Subaru Legacy caught on fire and was totaled. By the times the firemen got there, the cause was deemed "UNDETERMINED." The car was taken by State Farm Auto Insurance to an IAA Salvage Yard. This was a brand new car and still under warranty (only 35,000 miles on it). I drove my car to the store 30-45 minutes prior to the fire. I was inside watching TV when my dog started barking. I looked out my door and my car was on fire. I called 911 and they dispatched the fire department
When my wife (who weighs under 99 pounds) is seated in the front passenger seat the indicator light for the passenger airbags does not always show that the airbags are on. When I sit in the front passenger seat the indicator light always shows that the airbags are on. The car was taken to the selling dealer (Pinebelt Subaru, Lakewood, NJ) who stated that the weight sensor for the front passenger seat was calibrated properly and they could not adjust it for my wife's weight. Since this also ha
Warning light on infotainment screen for Eyesight and Transmission Oil issues. Warning from MySubaru System via website. Warning on Infotainment screen while using CarPlay "There was a problem loading this content." Contacted Subaru of America Britt Senior Customer Service Advocate telling them dealer is not making appointment to fix car and no response. Car is clearly having electrical issues. On previous trip to dealerships service was told some cars seem to have issue near train lines a
Warning light on infotainment screen for Eyesight and Transmission Oil issues. Warning from MySubaru System via website. Warning on Infotainment screen while using CarPlay "There was a problem loading this content." Contacted Subaru of America Britt Senior Customer Service Advocate telling them dealer is not making appointment to fix car and no response. Car is clearly having electrical issues. On previous trip to dealerships service was told some cars seem to have issue near train lines a
Warning light on infotainment screen for Eyesight and Transmission Oil issues. Warning from MySubaru System via website. Warning on Infotainment screen while using CarPlay "There was a problem loading this content." Contacted Subaru of America Britt Senior Customer Service Advocate telling them dealer is not making appointment to fix car and no response. Car is clearly having electrical issues. On previous trip to dealerships service was told some cars seem to have issue near train lines a
CarPlay Infotainment system built into vehicle and advertised on Subaru.Com as works "perfectly" is showing this message "There was a problem loading this content". Subaru website: The centerpiece of the updated Legacy interior is the available 11.6-inch STARLINK multimedia touchscreen. The stunning big-screen interface makes it easy and intuitive to customize options and delivers SEAMLESS CONTROL of the wireless Apple CarPlay". This is FALSE ADVERTISING. This is EXTREMELY DANGEROUS SAFETY
The windshield is extremely fragile, I have under 3,000 miles and already 4 rock chips on the windshield. This is all from highways and paved roads, no gravel or dirt roads have been driven on. The rock chips have happened on different occasions and never was their a loud bang from a large rock which makes me think small rocks are causing the damage. Rock chips lead to cracks that will impair visibility without costly repairs
Front Windshield cracks easily. Vehicle is only 7 months old and the front windshield has been cracked four separate times due to small rock impact. I just had the windshield replaced with a new Subaru OEM front windshield and three days later it was hit by a small pebble and cracked again.
Infotainment system of car mutes iPhone telephone to person on other end of phone causing driver to need to pick up phone or interact with screen taking eyes off road. I reported to Subaru of America and was told this is happening in almost every 2024 Subaru. They paid for and provided headphones which causes me to need to use telephone navigation instead of built in to car CarPlay navigation. Subaru of America and Liberty Auto City Subaru of Libertyville IL refuse to service vehicle or fix c
Infotainment system of car mutes iPhone telephone to person on other end of phone causing driver to need to pick up phone or interact with screen taking eyes off road. I reported to Subaru of America and was told this is happening in almost every 2024 Subaru. They paid for and provided headphones which causes me to need to use telephone navigation instead of built in to car CarPlay navigation. Subaru of America and Liberty Auto City Subaru of Libertyville IL refuse to service vehicle or fix c
Apparently the wiring is made of soy based product causing mice to chew it. The power steering was compromise along with many electrical components , luckily I was not on the road when this happened the thought that I would be on the road frightens me. When I went to the dealer, Subaru of Newton NJ, they said it wasn't their fault and they are charging my insurance for repairs. Subaru is causing potential fatal accidents by not addressing this issue, they are aware of the problem and willing to
Apparently the wiring is made of soy based product causing mice to chew it. The power steering was compromise along with many electrical components , luckily I was not on the road when this happened the thought that I would be on the road frightens me. When I went to the dealer, Subaru of Newton NJ, they said it wasn't their fault and they are charging my insurance for repairs. Subaru is causing potential fatal accidents by not addressing this issue, they are aware of the problem and willing to