Total Complaints
10 filings
Subaru Legacy · model year
10 NHTSA complaints, 2 crash reports, and 2 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The verdict
The 2023 Subaru Legacy pairs top-10% complaint standing with a top NHTSA safety rating.
The 2023SubaruLegacy carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2023 Legacy is air bags with 2 filings, followed by unknown or other (2) and visibility:windshield (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 2 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 14 investigation files overlapping the 2023 Legacy. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
Total Complaints
10 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| UNKNOWN OR OTHER | 2 |
| VISIBILITY:WINDSHIELD | 1 |
| FORWARD COLLISION AVOIDANCE | 1 |
| VISIBILITY/WIPER | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
POWER TRAIN:DRIVELINE:DRIVESHAFT
Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
While driving home after work on the interstate, I was quite startled to see a large popup on the vehicle's main screen; initially I thought it might be some sort of vehicle-problem, but it was a large advertisement for free access to SiriusXM for a limited time. The ad covered the screen and was quite jarring while driving in traffic. In order to close it, I pressed a red X in the upper corner. Such in-vehicle advertisements should NOT be presented while driving (actually, at any time).
Voice command in my 2023 legacy is not working. I can not speak into system to say call a person already entered without taking hands off steering wheel. Already reported to dealer & to corporate Subaru & it is a known issue. Reference # with corporate is 250620-1900992. This was reported to dealer in June 2025 when in for service & no fix has been noted other than Subaru is working on it? Feature built into car at purchase is thus useless & seems like a safety issue if I can’t use hands free when driving.
This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.
This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.
This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.
i was traveling into work in Boston and a Dodge Ram 1500 pickup hit me broadside (drivers side wheel, rear door). My air bags (driver front or side) did not deploy and my car was determined to be a total wreck by my insurance company. I was bruised and out of work for a couple of days but was a fortunate to walk away from this accident.
Accorn fell on windshield. At 14,000 miles windshield cracked. Was driving approximately 35MPH
The contact owns a 2023 Subaru Legacy. The contact stated that while driving at various speeds, the forward collision avoidance warning system would independently be active without an obstacle in front of the vehicle; the "Obstacle Detected" warning message would appear on the instrument panel. The contact also stated that the forward collision avoidance feature had failed to operate on two separate occasions in which the contact struck a deer. In both instances, the contact struck a deer while driving at about 30 MPH. No alerts, warning messages, or safety features were activated during either accident. The air bags did not deploy in either accident. A police report was not filed and no injuries occurred during either accident. The vehicle was taken to two separate dealers-Jenkins Subaru(750 Lodgeville Rd, Bridgeport, WV 26330) and Subaru of Morgantown(1730 Mileground Rd, Morgantown, WV 26505), but neither were able to duplicate the failure. The manufacturer was also notified of the f
Mileage: 50
My wife is a petite woman, 4 feet 7 inches, 85pounds clothed. We bought the car March 29, 2023 and drove home, and the passenger airbag worked properly thru April 2. Behavior after that became erratic, passenger airbag sometimes on, sometimes not. Became more erratic and brought to dealer (Balise Subaru) April 12. Service technician reported system worked properly, no error codes. I asked Service manager to look at the car with my wife rather than a 180 pound technician sitting in it. He observed that with my wife in the passenger seat he would start and stop the car, and sometime the airbag was on, other times off even though she never moved or change position. He was going to check with Subaru, saying nothing in the system could be adjusted and it had a trigger weight of approximately 80.5 pounds. Erratic behavior became worse such that airbag was off 75% of the time. Tried various seat positions to no effect. Note: My wife sits 23 inches from the dashboard. On April 18 on a round tr
The contact owns a 2023 Subaru Legacy. The contact stated that when she entered her vehicle, she noticed that there was a crack in the windshield down by windshield wiper on the driver's side. The contact stated that the crack had begun to expand up the windshield and stopped approximately 4 inches from the where the windshield joins the vehicle subframe. The contact stated that this was the second windshield she had installed. The contact stated that dealer told her the first replacement had been from road debris. The contact stated she never had no windshield strikes in the five weeks she had owned the vehicle. The contact had taken the vehicle to a local glass shop where it was diagnosed and determined that the windshield needed to be replaced. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
Mileage: 2,000
Occupant Detection System (ODS) Failure
Passenger Front Air Bag Suppression
Front suspension control arm failure
FUEL PUMP LEAKS
FUEL LINE LEAK
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 Subaru Legacy; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.