Total Complaints
42 filings
SUBARU LEGACY · model year
42 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2021SUBARULEGACY carries 42 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2021 LEGACY is unknown or other with 7 filings, followed by air bags (6) and electrical system (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 14 investigation files overlapping the 2021 LEGACY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
42 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 7 |
| AIR BAGS | 6 |
| ELECTRICAL SYSTEM | 5 |
| VISIBILITY/WIPER | 5 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| SERVICE BRAKES | 2 |
| POWER TRAIN | 2 |
| VISIBILITY:WINDSHIELD | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| STRUCTURE:BODY | 1 |
| SEAT BELTS | 1 |
| EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| VEHICLE SPEED CONTROL | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
See attached document for complaint.
Car intermittently will studder and not go into first gear or go into second gear dangerously having car bog down and almost stall and then it violently downshifts having car RMP Hague go very high then slip and have no power to wheels and then a few seconds later go into second gear violently taking off again. Have tried taking issue to dealer but wonât even look unless check engine light comes on. Which it sometimes will for this issue and will shut back off before my short drive to dealership. Very frustrated especially being my first new car paying monthly to have this problem
The contact owns a 2021 Subaru Legacy. The contact stated that while driving at various speeds during colder weather, the heater failed to operate as intended. Additionally, the Eyesight system was inoperable. The check engine and other unknown warning lights were displayed. In addition, the contact stated that the engine failed to warm up as intended after being started, and the engine temperature was 107°F, which was below the normal engine temperature of 200°F. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the Thermal Control Valve needed to be replaced. The contact related the failure to Technical Service Bulletin: 09-119-24; however, the vehicle was not repaired because the vehicle had a Salvaged Title. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
The contact owns a 2021 Subaru Legacy. The contact stated that while driving at various speeds during colder weather, the heater failed to operate as intended. Additionally, the Eyesight system was inoperable. The check engine and other unknown warning lights were displayed. In addition, the contact stated that the engine failed to warm up as intended after being started, and the engine temperature was 107°F, which was below the normal engine temperature of 200°F. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the Thermal Control Valve needed to be replaced. The contact related the failure to Technical Service Bulletin: 09-119-24; however, the vehicle was not repaired because the vehicle had a Salvaged Title. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
CVT Transmission Failure. Failure occurred at approximately 66,706 miles on 5/16/25. The Check Engine and AT Temp lights appeared in the instrument cluster. The driving conditions when this happened were a safety concern. First, the vehicle would crawl, shutter, and almost stall with high RPMs when attempting to climb a hill. Second, on a level surface at any given time the vehicle would not respond then lunge forward unexpectedly. The vehicle was inspected by a Subaru Dealership and the diagnosis was "Internal failure of transmission". The transmission needs to be replaced. The same driving conditions and error codes were experienced by an AAMCO Transmission repair facility. The diagnosis was codes P0843 and P0867 present prompting the transmission to be replaced. This repair was completed on 6/4/25. The failed transmission is no longer available.
Subaru has released a service bulletin regarding concerns with the Thermo Control Valve in specific vehicles. Unfortunately, individuals with vehicles bearing a rebuilt title, including myself, are required to cover expenses exceeding $2,000 out of their own pockets. Despite evidence indicating that the issue with the engine area is unrelated to the vehicle's rebuilt title, Subaru has chosen not to initiate a recall. This unequal treatment of titled vehicle owners is unjust, especially considering that these vehicles have passed all necessary local inspections and regulations to be deemed roadworthy. All vehicles falling within the designated mileage and age parameters should qualify for assistance. It is my belief that a recall must be issued, as this is a mechanical flaw present since the vehicle's initial manufacturing. In the accompanying service bulletin, Subaru acknowledges fault by stating that they have developed a more reliable and durable component. A P26A3 check engine ligh
The contact owns a 2021 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dear NHTSA Team, I am writing to report a recurring and distressing issue with my Subaru Legacy 2021 which I believe raises significant safety concerns. Since purchasing the vehicle, I have experienced consistent problems with the battery. Despite replacing the battery five times, the vehicle has repeatedly stopped functioning, including a recent incident where it stalled in the middle of the road. This required me to call law enforcement and a towing service, adding considerable mental and financial stress. These unexpected breakdowns are not only inconvenient but also pose serious safety risks to myself and others on the road. I am concerned that this issue may not be isolated and could affect other Subaru owners as well. I kindly request your assistance in investigating this matter to ensure that appropriate actions are taken to address this potential defect. Please let me know if you need additional information, such as detailed records of the incidents, repair history, or comm
A Recall was issued Mar 22, 2024 for a dangerous safety issue. AN AIR BAG That Does NOT Deploy During A Crash CAN Increase THE Risk OF Injury. Remedy Dealers Will Replace THE ODS Sensors ON THE Front Passenger Seat, Free OF Charge. Interim Letters Informing Owners OF THE Safety Risk Were Mailed MAY 17, 2024. Owners Will Receive A Second Letter Once THE Remedy IS Available. Owners MAY Contact Subaru Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wra-24. NHTSA issued their Recall for this problem. NHTSA Recall Number24V227000 Recall Status Recall Incomplete, remedy not yet available Now 8 months later Subaru drivers are still forced to drive around with this dangerous defect. This is totally unacceptable, irresponsible and local Subaru dealers have received no part for this repair and have not idea when they will ever get them. NHTSA needs to step in and get answers from Subaru and issue notices to owners with this problem of the danger involved if there is a
A Recall was issued Mar 22, 2024 for a dangerous safety issue. AN AIR BAG That Does NOT Deploy During A Crash CAN Increase THE Risk OF Injury. Remedy Dealers Will Replace THE ODS Sensors ON THE Front Passenger Seat, Free OF Charge. Interim Letters Informing Owners OF THE Safety Risk Were Mailed MAY 17, 2024. Owners Will Receive A Second Letter Once THE Remedy IS Available. Owners MAY Contact Subaru Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wra-24. NHTSA issued their Recall for this problem. NHTSA Recall Number24V227000 Recall Status Recall Incomplete, remedy not yet available Now 8 months later Subaru drivers are still forced to drive around with this dangerous defect. This is totally unacceptable, irresponsible and local Subaru dealers have received no part for this repair and have not idea when they will ever get them. NHTSA needs to step in and get answers from Subaru and issue notices to owners with this problem of the danger involved if there is a
Subaru has failed to remedy recall on airbags.
ODS sensor recall still not fixed/remedy available, used heat for first time since i purchased the car, minor cracks in the windshield, car radio/monitors randomly go black, reverse camera wonât work, restarts on there own after a while
ODS sensor recall still not fixed/remedy available, used heat for first time since i purchased the car, minor cracks in the windshield, car radio/monitors randomly go black, reverse camera wonât work, restarts on there own after a while
ODS sensor recall still not fixed/remedy available, used heat for first time since i purchased the car, minor cracks in the windshield, car radio/monitors randomly go black, reverse camera wonât work, restarts on there own after a while
Without any reason a random issue came up. Special feature components lit up on dashboard. Everything but âcheck engine lit up and the car features were disabled. Disabled items were eye sight, lane assist, ABD, electrical parking brake, hill assist, vehicle dynamics control. With all these lights on my power steering was also disabled. Took to dealer a year ago and all they did was âupdated computer system. 3 months later the t started happening again but only intermittently but for past 3 days itâs been constant
recall not fixed yet, what happens if a car hits me & the passenger airbags donât work? unsafe, doesnât seem like itâs being fixed in a timely manner
recall not fixed yet, what happens if a car hits me & the passenger airbags donât work? unsafe, doesnât seem like itâs being fixed in a timely manner
The contact owns a 2021 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
After shifting my car into reverse, I slowly started removing my foot from the brake pedal. At this time, the car started rapidly accelerating backwards so I put pressure back on the brake pedal to stop the car. When doing so, the ABS light came on my dashboard, I heard a griding sound like the car was still trying to accelerate, and there was a loud constant beep. I was able to shift the car into neutral and then into park to stop the car and then turned the car off. I contacted the dealership about the issue, but have not yet been able to further investigate or bring it into the dealership.
After shifting my car into reverse, I slowly started removing my foot from the brake pedal. At this time, the car started rapidly accelerating backwards so I put pressure back on the brake pedal to stop the car. When doing so, the ABS light came on my dashboard, I heard a griding sound like the car was still trying to accelerate, and there was a loud constant beep. I was able to shift the car into neutral and then into park to stop the car and then turned the car off. I contacted the dealership about the issue, but have not yet been able to further investigate or bring it into the dealership.
Occupant Detection System (ODS) Failure
Passenger Front Air Bag Suppression
Front suspension control arm failure
FUEL PUMP LEAKS
FUEL LINE LEAK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.