Total Complaints
161 filings
SUBARU LEGACY · model year
161 NHTSA complaints, 32 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996SUBARULEGACY carries 161 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 32 crashes, 4 fires, 18 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 LEGACY is air bags:frontal with 20 filings, followed by service brakes, hydraulic:antilock/traction control/electronic limited slip (14) and engine and engine cooling:engine:gasoline (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 1996 LEGACY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
161 filings
Crashes Reported
32 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS:FRONTAL | 20 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 14 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 11 |
| UNKNOWN OR OTHER | 7 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 7 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| VEHICLE SPEED CONTROL | 6 |
| ELECTRICAL SYSTEM:IGNITION | 5 |
| SUSPENSION:FRONT:SPRINGS:COIL SPRINGS | 5 |
| AIR BAGS | 4 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 4 |
| ELECTRICAL SYSTEM | 4 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 4 |
| SEATS | 3 |
| SUSPENSION | 3 |
TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE REAR END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY INSPECTED AND ADVISED THAT THE DIFFERENTIAL FAILED DUE TO THE VEHICLE BECOMING OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 255,000.
Mileage: 255,000
TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT WAS DRIVING 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO HIS BUMPER AND THE AIR BAGS DEPLOYED. THERE WERE NO PHYSICAL DAMAGES TO THE VEHICLE AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL AUTO MECHANIC TO HAVE THE AIR BAGS AND THE WINDSHIELD REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
MY DAUGHTER WAS DRIVING HER 96 SUBARU LEGACY THE OTHER DAY TO THE STORE WHEN SHE WAS ALERTED BY ANOTHER DRIVER THAT HER CAR WAS ON FIRE. LUCKILY THEY HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT IT OUT. BEECHMONT SUBARU SAID THIS WAS THE FIRST TIME THEY EVER SAW A REAR DIFFERENTIAL CATCH ON FIRE. I WANTED TO MAKE SUBARU AWARE AND MAYBE GET SOME HELP ON THIS REPAIR. MAKING SURE IT DONE CORRECTLY. IT WAS A VERY FRIGHTENING PHONE CALL FROM MY DAUGHTER. THIS WEB SITE WILL NOT ALLOW ME TO ENTER THE VIN. [XXX]. I WILL EDIT THE VIN TILL THE SITE ACCEPTS MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 130,000
1996 SUBURU LEGACY SHUTS DOWN ALL ELECTRICAL SYSTEM. PURCHASED IN UTAH DROVE TO DENVER AREA. WENT TO DMV TO REGISTER THEN CAR QUIT. RESTS A WHILE THEN STARTS. *TR
TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THE DEALER ATTRIBUTED THE CAUSE OF FAILURE TO THE WIRES INSIDE THE FUEL TANK BEING BURNT BECAUSE THE INTERNAL CONNECTOR HAD LOOSE TERMINALS. THE FUEL PUMP MODULE WAS REPLACED. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 84,600.
Mileage: 84,600
TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. WHILE FILLING THE GAS TANK THE CONTACT NOTICED A PUDDLE OF GAS FORMING UNDER THE VEHICLE. THE FILLER PIPE RUSTED THROUGH AND CAUSED THIN HOLES. THE CURRENT AND FAILURE MILEAGES WERE 110,000.*AK
Mileage: 110,000
DT*: THE CONTACT STATED AN ODOR OF FUEL WAS DETECTED AND A PUDDLE BEGAN TO FORM ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FUEL FILLER TUBE WAS REPLACED. UPDATED 9/5/2006 - *NM
Mileage: 98,000
DT: CONTACT STATED THAT WHILE PULLING INTO THE GARAGE VEHICLE ACCELERATED WITHOUT WARNING AND HIT THE REAR OF THE GARAGE AND DID DAMAGE TO THE BUILDING. THE VEHICLE WAS TOTALED. DEALER SAID THEY NEVER HEARD OF THIS PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 11/16/2005 - *NM
Mileage: 133,030
DT: THE CALLER SAYS HIS GAS GAUGE WILL SHOW EMPTY WHEN IT GETS DOWN TO HALF A TANK. HE STATES THAT IT DOES NOT HAPPEN ALL THE TIME. IT HAS BEEN HAPPENING FOR A MONTH. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK THE CONSUMER DID CONTACT THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER, BUT THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE. *JB
Mileage: 79,000
STONE GAURD PROTECTING FUEL FILLER PIPE CAUSED DIRT TO BE TRAPPED BLOCKING DRAIN AND WATER TO ACCUMULATE AGAINST FILLER PIPE. RUSTED FILLER PIPE CAUSING LEAKING.
Mileage: 144,000
REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED. *JB
REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED. *JB
REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED. *JB
MY 1996 SUBARU OUTBACK EXPERIENCED AN AIR BAG MALFUNCTION ON 6/14/2005. WHILE DRIVING DOWN OUR LOCAL HIGHWAY AT 55 MPH THE VEHICLE'S AIR BAG SUDDENLY DEPLOYED. THE SUDDEN DEPLOYMENT CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER BUT DUE TO THE MILEAGE ON THE VEHICLE THEY REFUSED TO CONTACT THE MANUFACTURER ABOUT REPAIRS. THE INSURANCE INSPECTOR BELIEVES THAT THE FAILURE WAS DUE TO A MALFUNCTION IN THE SYSTEM BECAUSE THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE TO INDICATE A 55 MPH CRASH. *NM *NM
Mileage: 98,966
DT: THE FILLER PIPE ON FUEL TANK ROTTED OUT AND LEAKED FUEL ALL OVER THE PLACE. DEALER SAID IT WAS NOT A SAFETY DEFECT AND NO RECALL WAS NOTED.
TODAY, 06/17/05, DURING A ROUTINE NYS SAFETY INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE DRIVER'S SIDE FRONT OF MY 1996 SUBARU LEGACY FAILED FOR A SECOND TIME. IN 1999 THE ORIGINAL SPRING SNAPPED CAUSING DAMAGE TO BOTH THE TIRE AND THE SPARE. AT THAT TIME THE SPRING WAS REPALCED.I CONTACTED SUBARU ABOUT THIS UNUSUAL FAILURE BUT THEY DID NOTHING. IN 2001 I RECEIVED A RECALL LETTER FROM SUBARU BECAUSE OF SPRING FAILURES. AS INSTRUCTED, I RETURNED THE CAR TO THE DEALERSHIP WERE BOTH FRONT SPRINGS WERE WAS FITTED WITH SAFETY DEVICES TO PREVENT ANOTHER FAILURE. I ASSUMED THAT THE PROBLEM WAS SOLVED AND THE CAR WOULD BE SAFE TO DRIVE. EVENTUALLY I WAS REIMBURSED FOR MY REPAIR EXPENSES. TODAY I CONTACTED SUBARU CONSUMER SERVICE DEPARTMENT WHEN I LEARNED THAT THE REPLACEMENT SPRING FAILED AND NEEDED REPLACEMENT. I WAS TOLD BY A REPRESENTATIVE THAT SUBARU HAD MET ITS RECALL OBLIGATIONS AND WOULD DO NOTHING ABOUT THE FAILURE OF THE FRONT END REPLACEMENT SPRING. SUBARU HAS NOT SOLVED M
Mileage: 144,000
THE VEHICLE WAS SLOWLY MOVING INTO DRIVEWAY AND THE BRAKES WERE APPLIED AND FAILED TO STOP THE VEHICLE AND HIT THE HOUSE. THE VEHICLE WAS TOWED. THE CONSUMER WAS INFORMED BY DEALERSHIP THAT THE MASTER CYLINDER FAILED. THE MASTER CYLINDER NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE WAS NO WARNING. THE FAILURE OF THE MASTER CYLINDER CAUSED THE FRONT BRAKES ROTORS AND PADS TO BURN UP. *SC
Mileage: 85,123
WHILE DRIVING THE BATTERY WARNING LIGHT CAME ON FOLLOWED BY ENGINE STALLING. VEHICLE WAS TOWED TO A SERVICE STATION , WHO INDICATED THAT THIS OCCURRED BECAUSE OF ALTERNATOR FAILURE. THE ALTERNATOR AND BATTERY WERE REPLACED. THE FAILURE RECURRED. AN ALTERNATOR RECALL 00I002000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
WHILE DRIVING THE BATTERY WARNING LIGHT CAME ON FOLLOWED BY ENGINE STALLING. VEHICLE WAS TOWED TO A SERVICE STATION , WHO INDICATED THAT THIS OCCURRED BECAUSE OF ALTERNATOR FAILURE. THE ALTERNATOR AND BATTERY WERE REPLACED. THE FAILURE RECURRED. AN ALTERNATOR RECALL 00I002000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
MY DAUGHTER SPUN HER 1996 SUBARU LEGACY WAGON WHILE TRYING TO MISS A DEER AT ABOUT 45 MPH. SHE HIT A TREE GOING BACKWARDS. IN THE COLLISION THE SEAT BACK BROKE ON THE DRIVERS SEAT. THIS CAUSED HER TO HIT HER HEAD AND NECK AND SHE SUFFERED A BROKEN NECK. THE SEAT BACK SHOULD NOT HAVE BROKEN IN A REAR END COLLISION. THE CAR WAS IN GOOD SHAPE AND ONLY HAD 60,000 MILES.*AK
Mileage: 60,000
Occupant Detection System (ODS) Failure
Passenger Front Air Bag Suppression
Front suspension control arm failure
FUEL PUMP LEAKS
FUEL LINE LEAK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.