2025 SUBARU CROSSTREK

To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek.  Just got it back from the dealership after it being there for over 3 weeks.  I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours and have 2 maintenance sensors come on. And the driver asst is only working one one side. Of course I contact the Subaru dealership - only to get dumped into a voicemail that doesn't get checked.  I'm yet to hear from anyone from Subaru.  Most likely won't.  At this time it seems like the only way to get anything resolved is to seek legal action.  That's sad because it really shouldn't have to come to that. Starting to wonder honestly if anyone actually works or does their job at Subaru. (or at least there job title on the person's business card) This has really gotten so ugly and out of hand all because Subaru "REFUSES" to follow up and "REFUSES" to follow through.Such an easy fix

To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek.  Just got it back from the dealership after it being there for over 3 weeks.  I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours and have 2 maintenance sensors come on. And the driver asst is only working one one side. Of course I contact the Subaru dealership - only to get dumped into a voicemail that doesn't get checked.  I'm yet to hear from anyone from Subaru.  Most likely won't.  At this time it seems like the only way to get anything resolved is to seek legal action.  That's sad because it really shouldn't have to come to that. Starting to wonder honestly if anyone actually works or does their job at Subaru. (or at least there job title on the person's business card) This has really gotten so ugly and out of hand all because Subaru "REFUSES" to follow up and "REFUSES" to follow through.Such an easy fix

To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek.  Just got it back from the dealership after it being there for over 3 weeks.  I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours and have 2 maintenance sensors come on. And the driver asst is only working one one side. Of course I contact the Subaru dealership - only to get dumped into a voicemail that doesn't get checked.  I'm yet to hear from anyone from Subaru.  Most likely won't.  At this time it seems like the only way to get anything resolved is to seek legal action.  That's sad because it really shouldn't have to come to that. Starting to wonder honestly if anyone actually works or does their job at Subaru. (or at least there job title on the person's business card) This has really gotten so ugly and out of hand all because Subaru "REFUSES" to follow up and "REFUSES" to follow through.Such an easy fix

I noticed that when I am driving on the freeway/highway for extended periods of time (30+ minutes) the wheel will start locking up. It stiffens enough that I have to force the wheel in a different direction. When it occurs there is no warning lights or messages from the car, it just suddenly stiffens. Other than driving on the freeway for 30+ minutes there does not seem to be any particular trigger for it to happen. This is a 2025 subaru crosstrek sport with 14,000 miles that we bought new. I noticed the first instance of it maybe a month into having the car.

I noticed that when I am driving on the freeway/highway for extended periods of time (30+ minutes) the wheel will start locking up. It stiffens enough that I have to force the wheel in a different direction. When it occurs there is no warning lights or messages from the car, it just suddenly stiffens. Other than driving on the freeway for 30+ minutes there does not seem to be any particular trigger for it to happen. This is a 2025 subaru crosstrek sport with 14,000 miles that we bought new. I noticed the first instance of it maybe a month into having the car.

Automatic Emergency Braking engaged unnecessarily. It was triggered by a plastic trash bag being blown in front of the vehicle. I was driving about 70 mph and was fortunate to avoid being rear-ended by another vehicle.

The infotainment system periodically displays full-screen advertisements for SiriusXM during car operation, interrupting navigation and all other functions that occur on the infotainment system. This was a free trial service that I did not sign up for and has caused my safety to be at risk by interrupting my navigation system at a crucial junction where many navigation instructions needed to be followed one after another, causing my ability to successfully navigate the correct direction to my destination to be interrupted and nearly resulting in an accident with other drivers. This is something that other Subaru owners have also experienced, and there are no warnings or messages prior to the advertisement appearing on the screen. This is absolutely unacceptable and ridiculous that unwanted advertisements can be pushed to the car while it is in motion and during navigation.

Right blind spot detection does not work 96% of the time. Almost caused two collisions. Dealership said it either works or it doesn't, no in between. Since it works 4% of the time, they are not going to replace it or figure out what is wrong.

I got a pop-up message while attempting to back up using my rear backup camera that almost caused an accident. This blocked view of the camera and locked up the entire infotainment system until I could clear it. The pop up was: "Enjoy SiriusXM FREE thru 12/1." This kind of distraction while operating a vehicle that weighs almost a ton while the vehicle is in motion is dangerous and irresponsible. This advertisement disables and interferes with safety features on this vehicle.

I got a pop-up message while attempting to back up using my rear backup camera that almost caused an accident. This blocked view of the camera and locked up the entire infotainment system until I could clear it. The pop up was: "Enjoy SiriusXM FREE thru 12/1." This kind of distraction while operating a vehicle that weighs almost a ton while the vehicle is in motion is dangerous and irresponsible. This advertisement disables and interferes with safety features on this vehicle.

Sirius XM advertizing obscures the entire screen making car data and navigation unavailable unless a driver takes their eyes of the road to press a tiny X on a corner. There are some offers when I bought the care where I had to shut the car off to get the ad to disappear. I do not want to have driver distraction from Ads that could lead to an accident or have me pull over in traffic to shut off. Please ask them to stop this behavior

Sirius XM advertizing obscures the entire screen making car data and navigation unavailable unless a driver takes their eyes of the road to press a tiny X on a corner. There are some offers when I bought the care where I had to shut the car off to get the ad to disappear. I do not want to have driver distraction from Ads that could lead to an accident or have me pull over in traffic to shut off. Please ask them to stop this behavior

The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving 65 MPH, an advertisement for a product that the contact had never purchased suddenly took over the infotainment system, which required the driver to interact with the infotainment screen and to return the screen to normal functionality. The contact was concerned that the issue was a distraction for the driver and was temporarily preventing access to the infotainment system safety features. Upon investigation, the contact learned that the manufacturer had enabled product advertisement on the infotainment screen of the vehicle while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 11,000.

Mileage: 11,000

The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving 65 MPH, an advertisement for a product that the contact had never purchased suddenly took over the infotainment system, which required the driver to interact with the infotainment screen and to return the screen to normal functionality. The contact was concerned that the issue was a distraction for the driver and was temporarily preventing access to the infotainment system safety features. Upon investigation, the contact learned that the manufacturer had enabled product advertisement on the infotainment screen of the vehicle while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 11,000.

Mileage: 11,000

Advertisement pops up for Siri’s radio while driving. Distracts from navigation and other primary functions

Infotainment screen pops up ads at random times, whether I'm parked or actively driving. This distraction causes me to look away from the road and figure out how to close it so I can get my GPS back. It is always SiriusXM ads, which I did not agree to be enrolled into and have since cancelled. There is no way to turn off or disable these distractions. They happen roughly once every couple of months.

Pop up ads for SiriusXM while driving are a dangerous distraction. They pop up with a sound from the speakers, making me think somethings wrong with my car and distracting me from the road. It also doesn't close by itself.

Shortly after I bought the new car from a dealership in June 2025, I noticed the driver side mirror vibrates at speed above 60 mph, which makes the images in the mirror become quite blurry and makes it hard to judge the distance of other vehicles especially at night. I took the car to the dealership, and they confirmed the issue, then they replaced the mirror with a new one from Subaru America. The vibration improved a little bit but still obviously blurry even around 45 mph. Weeks later, the dealership notified me that Subaru America provided a TSB for the issue. After the dealership applied the solution based on the TSB, there was not much change. The dealership then tried again with the TSB solution but didn't work.

Upon driving off the lot at highway speeds I noticed that the driver's side mirror was vibrating more than expected. Over the last few months of ownership and at almost 6,000 miles the vibration has gotten worse.

I buy the car couple weeks ago. The car is beautiful and works fine. The driver seat is notoriously uncomfortable. It just unbelievable painful. It is some drivable because of the pain and discomfort. I want resolution I want the seat to be upgrade with electric one. I am absolutely fit and I don't care if any medical condition. The seat makes the car undrivable