Total Complaints
22 filings
SUBARU CROSSTREK · model year
22 NHTSA complaints, 5 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014SUBARUCROSSTREK carries 22 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 2 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 CROSSTREK is power train with 7 filings, followed by unknown or other (3) and vehicle speed control (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 14 investigation files overlapping the 2014 CROSSTREK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
22 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 7 |
| UNKNOWN OR OTHER | 3 |
| VEHICLE SPEED CONTROL | 2 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE | 2 |
| EXTERIOR LIGHTING | 2 |
| SERVICE BRAKES | 2 |
| SUSPENSION | 1 |
| STRUCTURE:BODY | 1 |
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing
2014 SUBARU XV CROSSTREK. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 19V-149. *LD THE CONSUMER STATED THE DEALER WAS UNABLE TO PROVIDE AN APPOINTMENT TO HAVE THE RECALL PERFORMED. *JS
THIS LETTER IS TO DOCUMENT AN INCIDENT THAT OCCURRED ON 6/27/19 AT APPROX. 2 PM EST IN DANBURY, CT ON I84. I WAS PROCEEDING WEST ON I84 IN MY 2014 SUBARU CROSSTREK WHEN THE VEHICLE SUFFERED A CATASTROPHIC INTERNAL FAILURE OF THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) ASSEMBLY, RESULTING IN THE LOSS OF WHEEL ROTATION (WHEELS LOCKING UP) WHICH LASTED FOR ALMOST 2 SECONDS. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND, WHILE ALMOST STRUCK BY A TRACTOR-TRAILER THAT WAS FOLLOWING ME IN THE CENTER LANE, WAS ABLE TO EXIT THE HIGHWAY. THE VEHICLE WAS TOWED TO COLONIAL SUBARU IN DANBURY, CT WHERE IT WAS DIAGNOSED WITH A COMPLETE INTERNAL FAILURE OF THE TRANSMISSION REQUIRING A REPLACEMENT. I THEN DISCOVERED THAT THE FAILURE OF THE TRANSMISSION ON THIS VEHICLE WAS A KNOWN ISSUE, THE SUBJECT OF A WARRANTY EXTENSION BY SUBARU OF AMERICA (HTTPS://TINYURL.COM/Y9BOZWGD) AND THAT MY VEHICLE WAS ONE OF THE AFFECTED VEHICLES. MY CONCERN IS THAT GIVEN THE SEVERE CONSEQUENCE WHEN THIS FAILURE OC
Mileage: 114,000
THE HOOD OPENED ON MY 2014 SUBARU CROSSTREK WHILE DRIVING CAUSING EXTENSIVE DAMAGE. CURIOUS ABOUT OTHER REPORTS AND WHO TO CONTACT AT SUBARU?
Mileage: 104,000
LOSS OF POWER/VEHICLE DIES WHILE IN DRIVING. DASHBOARD LIGHTS COME ON. CHECK ENGINE LIGHT, VEHICLE DYNAMICS CONTROL LIGHT COMES ON. HILL START ASSIST LIGHT COMES ON. VEHICLE HAS NO POWER.
Mileage: 49,500
TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBARU EL CAJON (900 ARNELE AVE, EL CAJON, CA 92020, (619) 440-0404) WHO STATED THAT ANY FAILURE THAT OCCURRED WOULD BE REPLACED AT NO COST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBARU EL CAJON (900 ARNELE AVE, EL CAJON, CA 92020, (619) 440-0404) WHO STATED THAT ANY FAILURE THAT OCCURRED WOULD BE REPLACED AT NO COST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBARU EL CAJON (900 ARNELE AVE, EL CAJON, CA 92020, (619) 440-0404) WHO STATED THAT ANY FAILURE THAT OCCURRED WOULD BE REPLACED AT NO COST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
ALL DASH LIGHTS CAME ON AT AROUND 99980 MILEAGE, INCLUDING BLINKING OIL AT TEMPERATURE DASH LIGHT, ABS LIGHT, HILL LIGHT, TRACTION CONTROL AND CHECK ENGINE LINE. IT IS ALSO SLUGGISH UPON ACCELERATION WHEN I FIRST START. AT FIRST START ONLY CHECK ENGINE LIGHT COMES ON THEN AFTER SLUGGISH ACCELERATION ALL THE LIGHTS ABOVE COME ON. CRUISE LIGHT FLASHES AND CRUISE DOESNT WORK AND SHIFTING PADDLES DONT WORK. ALL LIGHTS CAME ON WHEN I TURNED ON CAR TO MOVE IT.
Mileage: 99,950
THE FIRST TIME THE INSTANCE HAPPEN I STARTED THE CAR AND ALL THE INDICATOR LIGHTS ON THE DASHBOARD WERE LIT. THE MECHANIC COULDN'T FIND A REASON WHY THIS WOULD HAPPEN, SO HE JUST RESET IT AND THE LIGHTS WENT OFF. A FEW WEEKS LATER I WAS DRIVING ON THE HIGHWAY HOME FROM WORK AND ALL THE LIGHTS CAME ON AGAIN. I TOOK IT TO A DIFFERENT A MECHANIC AND HE CAN NOT FIND WHY THIS WOULD BE HAPPENING.
Mileage: 100,000
TROUBLE CODE- P0700 END P0730
TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE BARRIER. THE DEALER (DELLA SUBARU, 5105 U.S. AVE, PLATTSBURGH, NY 12901, (518) 324-8400) DENIED ANY KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Mileage: 90,000
TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE BARRIER. THE DEALER (DELLA SUBARU, 5105 U.S. AVE, PLATTSBURGH, NY 12901, (518) 324-8400) DENIED ANY KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Mileage: 90,000
MY VEHICLE WAS PURCHASED BY ME AT 24K MILES I HAVE DRIVEN NOW TO 70K MILES AND NEED 2 NEW FRONT AXELS. I HAVE BEEN SITTING AT THE DEALERSHIP FOR 3 HOURS AND THEY HAVE GONE THROUGH 3 DIFFERENT REPLACEMENT AXELS ON THE LEFT SIDE. THIS IS NOT THE FIRST TIME THIS CAR HAS GIVEN ME ISSUES BUT BEING LESS THAN 100K MILES AND NEEDING 2 NEW AXLES?? THAT IS INSANE. THE CAR CLICKS WHEN I TURN AND MAKES A CLUNKING NOISE
Mileage: 69,000
MY VEHICLE WAS PURCHASED BY ME AT 24K MILES I HAVE DRIVEN NOW TO 70K MILES AND NEED 2 NEW FRONT AXELS. I HAVE BEEN SITTING AT THE DEALERSHIP FOR 3 HOURS AND THEY HAVE GONE THROUGH 3 DIFFERENT REPLACEMENT AXELS ON THE LEFT SIDE. THIS IS NOT THE FIRST TIME THIS CAR HAS GIVEN ME ISSUES BUT BEING LESS THAN 100K MILES AND NEEDING 2 NEW AXLES?? THAT IS INSANE. THE CAR CLICKS WHEN I TURN AND MAKES A CLUNKING NOISE
Mileage: 69,000
IT IS OCTOBER 2018 AND I HAVE REPLACED MY HEADLIGHTS THREE TIMES SINCE FEBRUARY 2018. THE LIGHTS CONTINUOUSLY BURN OUT. I HAVE READ FORUMS ONLINE OF OTHERS COMPLAINING ABOUT THIS, AS WELL.
Mileage: 60,000
WHEEL BEARINGS 3 SO FAR HAVE FAILED WHILE IN MOTION
Mileage: 59,000
ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPARTMENT'S REPORT. THE VEHICLE WAS PURCHASED AS A PRE-OWNED LEASE AND HAD 53,000 MILES ON IT. WE ALSO HAD ROUTINE MAINTENANCE PREFORMED AND OIL CHANGES EVERY 4,500 MILES. THE POLICE REPORT FOR THIS CASE IS THROUGH THE CITY OF SANTA MONICA POLICE DEPARTMENT - INCIDENT # 17-142429.
Mileage: 53,000
ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPARTMENT'S REPORT. THE VEHICLE WAS PURCHASED AS A PRE-OWNED LEASE AND HAD 53,000 MILES ON IT. WE ALSO HAD ROUTINE MAINTENANCE PREFORMED AND OIL CHANGES EVERY 4,500 MILES. THE POLICE REPORT FOR THIS CASE IS THROUGH THE CITY OF SANTA MONICA POLICE DEPARTMENT - INCIDENT # 17-142429.
Mileage: 53,000
NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).
Mileage: 9
NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).
Mileage: 9
Occupant Detection System (ODS) Failure
Passenger Front Air Bag Suppression
Front suspension control arm failure
FUEL PUMP LEAKS
FUEL LINE LEAK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.