SUBARU ASCENT · model year

2024 SUBARU ASCENT

54 NHTSA complaints, 6 crash reports, and 1 recall campaign listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2024SUBARUASCENT carries 54 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2024 ASCENT is visibility:rearview mirrors/devices:exterior with 22 filings, followed by visibility/wiper (6) and unknown or other (4). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 1 NHTSA recall campaign listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 14 investigation files overlapping the 2024 ASCENT. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

54
Complaints
6
Crashes
0
Fires
0
Injuries
0
Deaths
2024 SUBARU ASCENT - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 SUBARU ASCENT. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

54 filings

Crashes Reported

6 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR22
VISIBILITY/WIPER6
UNKNOWN OR OTHER4
ELECTRICAL SYSTEM3
WHEELS3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
STEERING2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
AIR BAGS1
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA1
VEHICLE SPEED CONTROL1
SERVICE BRAKES1
FUEL/PROPULSION SYSTEM1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
TIRES1

Recalls (1)

26V43600007/07/2026

EQUIPMENT:OTHER:LABELS

Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with

Recent Complaints

20251204FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

20251204FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

20251204ELECTRICAL SYSTEM

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

20251113STEERING

My 2024 Subaru Ascent developed a recurring clunk/thump noise from the steering system during low-speed turning (10–15 mph) and when turning the wheel at a stop. The noise was present daily and worsened over time. I took the vehicle to two Subaru dealerships. Sterling Subaru dismissed the steering noise completely and stated they could not duplicate it. Dulles Subaru also initially dismissed the issue. Only when I returned to pick up the vehicle and insisted on demonstrating the noise did their technician acknowledge it. They compared my vehicle to another Ascent on the lot and confirmed the noise was abnormal. Dulles then replaced the steering gear box assembly (steering rack) under warranty. This confirms there was a mechanical defect in the steering system. Before this repair, I also reported excessive inner-edge wear on both front tires. The technician documented “excessive wear on both front inner tires” and recommended replacing all four tires and performing an alignment

20251113WHEELS

My 2024 Subaru Ascent developed a recurring clunk/thump noise from the steering system during low-speed turning (10–15 mph) and when turning the wheel at a stop. The noise was present daily and worsened over time. I took the vehicle to two Subaru dealerships. Sterling Subaru dismissed the steering noise completely and stated they could not duplicate it. Dulles Subaru also initially dismissed the issue. Only when I returned to pick up the vehicle and insisted on demonstrating the noise did their technician acknowledge it. They compared my vehicle to another Ascent on the lot and confirmed the noise was abnormal. Dulles then replaced the steering gear box assembly (steering rack) under warranty. This confirms there was a mechanical defect in the steering system. Before this repair, I also reported excessive inner-edge wear on both front tires. The technician documented “excessive wear on both front inner tires” and recommended replacing all four tires and performing an alignment

20251110CrashBACK OVER PREVENTION: WARNINGS

When driving below 5 mph—forward or reverse—with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury.

20251110CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When driving below 5 mph—forward or reverse—with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury.

20251110CrashUNKNOWN OR OTHER

When driving below 5 mph—forward or reverse—with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury.

20250908WHEELS

My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I AM DRIVING ON THE HIGHWAY, (MY FAMILY HAS 7 peoples from [XXX] OLD TO [XXX] OLD ,WE HAD TO SLEEP AT GAS STATION OVER 2 NIGHTS WITH OUT ELECTRONIC,..) THEY ANSWERED TO ME THAT : THEY CAN NOT FIX IT. Their ANSWER MADE ME SCARED BECAUSE WE NEED TO A CAR GO BACK HOME .WE CAN NOT DRIVE IT ANYMORE ,I DECIDED TRADE IT TO CHEVROLET TO PURCHASE OTHER BRAND NEW CAR on AUGHUST 9,2025 TO BACK HOME. I wanted to SUBARU MANUFACTURE MUST BE RESPONSIBLE TO MY NEW EXPENSES VEHICLE like insurance higher, LOAN INT

20250908ENGINE

My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I AM DRIVING ON THE HIGHWAY, (MY FAMILY HAS 7 peoples from [XXX] OLD TO [XXX] OLD ,WE HAD TO SLEEP AT GAS STATION OVER 2 NIGHTS WITH OUT ELECTRONIC,..) THEY ANSWERED TO ME THAT : THEY CAN NOT FIX IT. Their ANSWER MADE ME SCARED BECAUSE WE NEED TO A CAR GO BACK HOME .WE CAN NOT DRIVE IT ANYMORE ,I DECIDED TRADE IT TO CHEVROLET TO PURCHASE OTHER BRAND NEW CAR on AUGHUST 9,2025 TO BACK HOME. I wanted to SUBARU MANUFACTURE MUST BE RESPONSIBLE TO MY NEW EXPENSES VEHICLE like insurance higher, LOAN INT

20250908STEERING

My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I AM DRIVING ON THE HIGHWAY, (MY FAMILY HAS 7 peoples from [XXX] OLD TO [XXX] OLD ,WE HAD TO SLEEP AT GAS STATION OVER 2 NIGHTS WITH OUT ELECTRONIC,..) THEY ANSWERED TO ME THAT : THEY CAN NOT FIX IT. Their ANSWER MADE ME SCARED BECAUSE WE NEED TO A CAR GO BACK HOME .WE CAN NOT DRIVE IT ANYMORE ,I DECIDED TRADE IT TO CHEVROLET TO PURCHASE OTHER BRAND NEW CAR on AUGHUST 9,2025 TO BACK HOME. I wanted to SUBARU MANUFACTURE MUST BE RESPONSIBLE TO MY NEW EXPENSES VEHICLE like insurance higher, LOAN INT

20250905SEATS

When the passenger cool seat is turned on, a loud vibration like sound can be heard. My assumption would be a fan. I’m unsure if this could lead to any other issues such as electric problems or cause a fire.

20250815VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Driver's side mirror vibration on uneven road or at highway speeds makes visibility in mirror difficult. This has been the case since purchasing the vehicle in November 2024. Have had most recent Subaru service bulletin on mirror performed by dealer (on 8/8/25), but the problem remains.

20250808TIRES

The contact owns a 2024 Subaru Ascent equipped with Falken Tires, Tire Line: ZIEX, Tire Size: 245/50/R20, DOT Number: IRAKH. The contact stated that while driving approximately 10 MPH and attempting to make a turn, the rear tire experienced a blowout. The tires were the original tires. The local dealer was contacted. The vehicle manufacturer was not notified of the failure. The tire manufacturer was not notified of the failure. The failure mileage was 11,200.

Mileage: 11,200

20250715VISIBILITY/WIPER

The windshield cracked right at the corner of where the defects have taken place on the previous year Ascents, which is not covered under the extended warranty.

20250620VISIBILITY:REARVIEW MIRRORS/DEVICES

The drivers side mirror has a constant vibration that causes visibility issues. Has done it since we bought it new.

20250415VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Driver's side mirror vibrates when driving. Almost not usable when at highway speeds. Seems like Subaru does not have a fix for it.

20250330FUEL/PROPULSION SYSTEM

Have had two fuel level senders fail in one year of ownership. The dealer/manufacturer has replaced the first one, and a second replacement is pending. The failure shows inaccurate fuel levels including a full tank reading as 1/4 or less full. Subsequent refueling does not change the level reading. If the car thinks it is out of fuel, it may cease to operate (even if there is fuel in the tank).

20250318VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Driver side mirror shakes/vibrates excessively sometimes to the point of distorting images seen on the mirror. Many other users are reporting this issue with 2024 and 2025 Subaru Ascents. The issue has been there since the vehicle was purchased brand new. There are threads on reddit, facebook, and the Subaru Ascent forum, where many owners have reported this issue. Below is a link to a thread in the Subaru Ascent online forum. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250217SERVICE BRAKES

My 2024 Subaru Ascent started experiencing brake issues in early January. The car would shake heavily and make noise when braking, despite having only 10,500 miles. Concerned, I contacted Subaru of America and was advised to take it to a dealership for an inspection. On 1/31/25, the dealer inspected the brakes and determined that the front rotors and brake pads needed to be replaced. Subaru of America confirmed that the dealer would order new parts for the front brakes. A few days later, I received an email from the dealership stating that the new rotors and brake pads had arrived, and they scheduled me for service on 2/14/25. However, after waiting at the dealership for three hours, I was informed that instead of replacing the rotors as initially promised, they had simply resurfaced them. The explanation given was that these were already “upgraded” rotors. This raises serious concerns for me—if these rotors were already upgraded, why did they fail before 10,000 miles? This is

Compare 2024SUBARUASCENT to Similar Vehicles

NHTSA Investigations

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Frequently Asked Questions

How many complaints does the 2024 SUBARU ASCENT have?
The 2024 SUBARU ASCENT has 54 NHTSA complaints, 6 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 SUBARU ASCENT?
The 2024 SUBARU ASCENT received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 SUBARU ASCENT?
Yes, the 2024 SUBARU ASCENT has 1 recall(s). The most common affected component is EQUIPMENT:OTHER:LABELS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 SUBARU ASCENT?
The most-complained component for the 2024 SUBARU ASCENT is VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR with 22 complaints. Other frequently reported areas include VISIBILITY/WIPER and UNKNOWN OR OTHER.
Is the 2024 SUBARU ASCENT safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 SUBARU ASCENT has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2024 SUBARU ASCENT; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.