Total Complaints
5 filings
NISSAN MURANO · model year
2024 NISSAN MURANO
5 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024NISSANMURANO carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 MURANO is unknown or other with 2 filings, followed by engine (1) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2024 MURANO, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 5.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 5/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 2 |
| ENGINE | 1 |
| POWER TRAIN | 1 |
| VEHICLE SPEED CONTROL | 1 |
Recalls (1)
24V05300030/01/2024
VISIBILITY:GLASS, SIDE/REAR
Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.
Recent Complaints
20260217UNKNOWN OR OTHER
Vehicle is unstable in wind conditions I t is all I can do to drive it safely , even at very slowed speeds
20260212UNKNOWN OR OTHER
The infotainment system resets itself multiple times within a 5-10 minute drive. This also causes the back up to not work when in reverse, which is a safety concern. The clock does not stay on the correct time no matter how many times I change it. This issue is very frustrating and my dealership didn't take me seriously when I first tried to get this looked at.
20241204VEHICLE SPEED CONTROL
While driving on the highway I decided to pass the vehicle in front of me. At the same time I had hit the button to resume the speed I had set on the cruise control. I pushed the pedal all the way to the floor to quickly pass the vehicle in front and when I got past him and let off the peddle my vehicle kept accelerating. I tried turning off the cruise control but that didnât help. I finally put the car in neutral and coasted to a stop with the engine racing. I tried to pull the accelerator up thinking it was stuck but that didnât work. Finally I turned the vesicle off and restarted the car and it started working normally. I donât know what/why that happened and Iâve been afraid to try to duplicate that incident by pushing the accelerator all the way down again. I think this is dangerous and thus Iâm reporting this.
20241126ENGINE
The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.
Mileage: 4,457
20241126POWER TRAIN
The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.
Mileage: 4,457
Compare 2024NISSANMURANO to Similar Vehicles
NHTSA Investigations 5 Open
PE25005Preliminary EvaluationOpen
Driver Airbag Inflator Rupture
PE24020Preliminary EvaluationOpen
Inner Tie Rod Failures
PE24017Preliminary EvaluationOpen
Side curtain air bags may deploy inadvertently
PE24007Preliminary EvaluationClosed
Reduced Power After Engine Stall
PE23020Preliminary EvaluationClosed
Loss of motive power due to broken crankshaft with no ability to restart.
Frequently Asked Questions
How many complaints does the 2024 NISSAN MURANO have?▼
The 2024 NISSAN MURANO has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 NISSAN MURANO?▼
The 2024 NISSAN MURANO received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 NISSAN MURANO?▼
Yes, the 2024 NISSAN MURANO has 1 recall(s). The most common affected component is VISIBILITY:GLASS, SIDE/REAR. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 NISSAN MURANO?▼
The most-complained component for the 2024 NISSAN MURANO is UNKNOWN OR OTHER with 2 complaints. Other frequently reported areas include ENGINE and POWER TRAIN.
Is the 2024 NISSAN MURANO safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 NISSAN MURANO has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.