2020 NISSAN MURANO

SUSPENSION:REAR:AXLE:SPINDLE

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

STEERING:LINKAGES

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility hazard. The moisture intrusion / headlight outage triggered a “Headlight System Error “ on the dash. My 2020 Nissan is garage parked, no accident. My Nissan has 28,800 miles. I have taken pictures, to show that the headlight lense is pristine condition. My Nissan is at the repair shop, getting a new OEM original Nissan Headlamp replaced. The cost of this replacement headlamp is $1851. And a labor charge of approximately $380. $2241.00 repair cost. I instructed my mechanic that I wanted the failed unit for future reference if needed.

Claim #11682497 follow up I’ll be attaching documents below

Claim #11682497 follow up I’ll be attaching documents below

Claim #11682497 follow up I’ll be attaching documents below

Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in NHTSA’s database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. I have already provided Nissan with: - NHTSA campaign numbers - Recall notifications received through the Kelley Blue Book app - Documentation of my safety concerns Nissan has failed to provide a resolution. I request that NHTSA investigate

Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in NHTSA’s database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. I have already provided Nissan with: - NHTSA campaign numbers - Recall notifications received through the Kelley Blue Book app - Documentation of my safety concerns Nissan has failed to provide a resolution. I request that NHTSA investigate

Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in NHTSA’s database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. I have already provided Nissan with: - NHTSA campaign numbers - Recall notifications received through the Kelley Blue Book app - Documentation of my safety concerns Nissan has failed to provide a resolution. I request that NHTSA investigate

The seatbelts are starting to stick so it makes it hard to try and pull it to latch.

My 2020 Nissan Murano sl has 35k miles and the rear shocks are defective. The defect has already ruin a new set of tires with humps. This should be a manufactured recall.

Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.

Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.

Driver seat belt latch starting to stick and not latch properly

My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the glass out of the passenger compartment. No real injuries other than a couple of glass shards being sharp. Mostly just got some skin irritation. Some areas on my car have scratched paint and plastic parts. I had my Nissan dealer look at it. They will clean up the glass and replace the sunroof for about $2000. I feel like it should be replaced for free as a warranty item. I also got an estimate from a collision shop for about $7500. There is scratched paint and plastic as well as the headliner certainly has glass in it. Their estimate was much more detailed. Filed an insurance claim today, so hope to have it all fixed up soon.

The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe driving this car for fear it will slam on the brakes at any time. It has happened 3 times so far. It also did it almost, once, when driving down the main street in town. It all of the sudden showed the cameras and the lights came up on the dash but luckily it didn't brake. Thank you. [XXX] . [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe driving this car for fear it will slam on the brakes at any time. It has happened 3 times so far. It also did it almost, once, when driving down the main street in town. It all of the sudden showed the cameras and the lights came up on the dash but luckily it didn't brake. Thank you. [XXX] . [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my vehicle on the freeway at a speed of 60 mph when all of a sudden the sun roof part of my panoramic roof shattered all over my interior of my car and myself. It blew up all over me and was quite disturbing let alone could of caused an accident or glass could of cut my eyes. I was quite shaken up. I contacted my insurance and working a claim to have it replaced. Then I find out this has been common in Nissan vehicles for a long time and law suits because of it, too. These sunroofs allegedly exploded because of their design. Instead of laminating the glass in the sunroofs, the lawsuits claimed, Nissan used thin pieces of tempered glass instead of thicker pieces. The reason why Nissan allegedly did this, according to the suits, is so that the sunroof could be lighter and, thus, the vehicle could get better fuel economy. The lawsuits also alleged the Japanese automaker applied ceramic enamel around the edges of the sunroofs, weakening the strength of the glass.

The hood of my car flew open while driving.

The hood of my car flew open while driving.

Suv failed to start, nothing happened when pts button pushed. Googled it found brake pedal swithch problems on nissan, some recalls on other models. Snapped switch couple of times, vehicle started. Called dealer, explained what happened, working now, they said they will order part and made appt for 1 week later. At dealer waited for 1 1/2, then they said could not replace part because it was working now and if failed again would have to have towed in. All this for a part that is around 20 dollars

The contact owns a 2020 Nissan Murano. The contact stated while having a routine service check on the vehicle at the dealer, the mechanic became aware that the front passenger’s side headlight assembly was moist, and that water was entering the headlight assembly. The contact was informed that the headlight assembly needed to be replaced. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired. No further assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 84,000.

Mileage: 84,000