Total Complaints
53 filings
NISSAN MURANO · model year
53 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2019NISSANMURANO carries 53 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 MURANO is unknown or other with 9 filings, followed by forward collision avoidance: automatic emergency braking (7) and vehicle speed control (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2019 MURANO, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
53 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 9 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 7 |
| VEHICLE SPEED CONTROL | 5 |
| AIR BAGS | 5 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 5 |
| SERVICE BRAKES | 3 |
| VISIBILITY/WIPER | 2 |
| ENGINE | 1 |
| EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 1 |
| VISIBILITY | 1 |
| EQUIPMENT | 1 |
| SUSPENSION | 1 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT | 1 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio
The contact owns a 2019 Nissan Murano. The contact stated that after refueling the vehicle, the fuel system became inoperable. There was no warning light illuminated. The contact stated that the fuel gauge reading failed to function properly after fueling. The fuel gauge previously displayed an estimated range of 400 miles before refueling; however, the range indicated approximately 300 miles after refueling. The contact stated that the fuel range calculation was inaccurate and changed while driving. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed or repaired. The mechanic referred the contact back to the dealer for assistance. The vehicle was taken to several dealers, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.
Mileage: 37,000
The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the Forward Collision Avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure description; however, the VIN was not included. The contact was advised to take the vehicle to the dealer for a diagnostic test. An unknown dealer was made aware of the failure, and an appointment was schedul
Mileage: 48,000
The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the Forward Collision Avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure description; however, the VIN was not included. The contact was advised to take the vehicle to the dealer for a diagnostic test. An unknown dealer was made aware of the failure, and an appointment was schedul
Mileage: 48,000
The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passengerâs side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driverâs side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustained a concussion. The vehicle was towed to the residence. The Insurance provider was contacted and deemed the vehicle a total loss. The Insurance provider towed the vehicle to a storage yard. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Mileage: 68,000
The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passengerâs side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driverâs side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustained a concussion. The vehicle was towed to the residence. The Insurance provider was contacted and deemed the vehicle a total loss. The Insurance provider towed the vehicle to a storage yard. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Mileage: 68,000
I was on Interstate traveling 65 MPH. sounded like gunshot or explosion. I pulled over as soon as I could. Walked around vehicle saw nothing, I stepped on side of car to look at roof. The sunroof was shattered. I drove back home and noticed very fine glass falling into the car while I was driving
Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.
Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.
Nothing happened
Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.
Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.
The contact owns a 2019 Nissan Murano. The contact stated that on two occasions while in reverse, the camera turned blue and failed to operate as intended. The contact also stated that on five separate occasions, while in reverse, the camera failed to operate as intended. The vehicle was taken to a dealer however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 25,500.
Mileage: 25,500
I was driving about 30 mph on an empty street when the car slammed on the brakes. The sequence was three beeps, then red warning message on instrument panel, then immediate hard braking to almost a dead stop. There was no traffic ahead of me or behind me. Had there been someone behind me they would have hit me. Had I been around cross traffic expecting me to clear, they would have hit me. Two Nissan dealers have inspected the forward emergency braking system and found nothing. Nissan North America will not authorize any additional work unless a dealer finds a problem. In addition to this big problem, there have been two times when a message that forward emergency braking was not available due to obstruction.
I lost brake pressure at a red light today. I ended up pressing the brake all the way to the floor and kept rolling. The light turned green and I pressed the gas and the brake started working after that and has worked since. I started googling and I saw this was an issue in older Muranos as well. I do not want to take it in and spend a bunch of money on master cylinders, etc when it may not be the issue. Please investigate.
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
Passenger detection sensor went out so air bags would not deploy.
IM SEEING WATER IN MY LEFT HEAD LAMP . AND IM FINDING OUT THAT A LOT OFF PEOPLE ARE HAVING THIS SAME PROBLEM .. NISSAN IS AWARE OF THIS ISSUSE AND NOT DOING ANYTHING ABOUT THERE ISSUE . BECAUSE OF THE WATER ISSUEMY BULBS CONTINUE TO BURN OUT
IM SEEING WATER IN MY LEFT HEAD LAMP . AND IM FINDING OUT THAT A LOT OFF PEOPLE ARE HAVING THIS SAME PROBLEM .. NISSAN IS AWARE OF THIS ISSUSE AND NOT DOING ANYTHING ABOUT THERE ISSUE . BECAUSE OF THE WATER ISSUEMY BULBS CONTINUE TO BURN OUT
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.