Total Complaints
168 filings
NISSAN MURANO · model year
168 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2018NISSANMURANO carries 168 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 10 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 MURANO is unknown or other with 28 filings, followed by service brakes (25) and vehicle speed control (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2018 MURANO, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
168 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 28 |
| SERVICE BRAKES | 25 |
| VEHICLE SPEED CONTROL | 23 |
| ELECTRICAL SYSTEM | 21 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 9 |
| ELECTRONIC STABILITY CONTROL (ESC) | 8 |
| VISIBILITY/WIPER | 7 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 7 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 6 |
| SEAT BELTS | 5 |
| ENGINE | 5 |
| POWER TRAIN | 5 |
| EXTERIOR LIGHTING | 2 |
| FORWARD COLLISION AVOIDANCE | 2 |
| STRUCTURE:BODY | 2 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-60
The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud â at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. Thatâs when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass sitting right on the interior sliding sunshade. If the sliding interior shade had been open, the glass could have caused me serious injuries. Additionally, the shock from the explosion could easily have caused me to swerve and create a dangerous accident on the highway. I also have no way of know
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if itâs the exact same issue many others had and that it should have been included with said recall.
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if itâs the exact same issue many others had and that it should have been included with said recall.
The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. However FCW warning comes back up and the FCW system is disabled.
During acceleration, vehicle has a jerkiness/shutter feeling throughout compartment.
The transmission shutters at low speeds and doesnât not engage Driving in the freeway is scary
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA Vehicle Safety Complaint â 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documen
NHTSA Vehicle Safety Complaint â 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documen
NHTSA Vehicle Safety Complaint â 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documen
Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of incident onset: [XXX] ⸻ Complaint Summary: My vehicle was in the custody of a local Nissan dealership for approximately 7 to 8 weeks total across multiple visits. When it was returned to me, I noticed signs of unauthorized access and tampering. Specifically: â¢Dashboard components were visibly loosened or unsealed â¢Door panels had been opened without any repair documentation â¢The center console had signs of disassembly â¢Vehicle returned with mechanical and electrical problems not present before service No official invoice or explanation was provided for these changes, and the dealership denied any responsibility. ⸻ Safety Relevance: The unauthorized access raises serious safety concerns. Unknown modifications or hidden damage to critical systems like the dashboard, airbag wiring, and center console can create fire risk, sensor mal
System: Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: After a service visit, my headlights became excessively bright and misaligned. The windshield also began reflecting light in distorted ways, especially at night or in rain. I now experience glare, light flickering, and visibility interference. This makes night driving unsafe and was not present before the dealership visit. I believe the components may have been altered or coated without my knowledge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
System: Electrical System / Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: My vehicle displays abnormal light and energy-based behavior after a service visit. These include daytime lighting under the door, plasma-like red beam scattering at night, and windshield arcs that reflect light unnaturally. Heat radiates through the cabin and undercarriage even after shutoff. These symptoms suggest possible aftermarket or electromagnetic system manipulation and create serious visibi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Nissan Murano. The contact stated while reversing, the rearview camera image was black. An unknown dealer was made aware of the failure and the contact was requested to pay a diagnostic testing fee. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
Mileage: 3,000
No warning lights,no issues that car was having any problems 4/20/25, next day I backed out driveway, put into drive, transmission would not engage drive? Managed to roll and park it. Then steering wheel lost power, bunch of warnings appeared, car shut down? Turned on today, 4/22/25 but no power steering? And no drive engagement. Called nissan tunersville, also received LETTER LAST WEEK ABOUT CTV, but cant find letter yet? Saw tons of same issue on line? Dealer said not recall? Yet all over internet coverage problems? I havnt had it towed yet for mechanic to check out.
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.