Total Complaints
4 filings
MACK MACK · model year
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997MACKMACK carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 MACK is seats with 2 filings, followed by tires (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 4 investigation files overlapping the 1997 MACK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SEATS | 2 |
| TIRES | 2 |
WHILE TRAVELING ON THE OHIO TURNPIKE THE RIGHT REAR TIRES ON THE 3RD TRAILER (2002 STOW TRAILER #398569)CAUGHT ON FIRE. VEHICLE WAS DRIVEN TO THE OUTSIDE BERM, TRAILERS DETACHED BEFORE BEING ENGULFED BY FLAMES. DAMGE TO ENTIRE REAR AND REAR AXLE WAS BURNED.(OHIO TRAFFIC CRASH REPORT #10-90-569) *JG
WHILE TRAVELING ON THE OHIO TURNPIKE THE RIGHT REAR TIRES ON THE 3RD TRAILER (2002 STOW TRAILER #398569)CAUGHT ON FIRE. VEHICLE WAS DRIVEN TO THE OUTSIDE BERM, TRAILERS DETACHED BEFORE BEING ENGULFED BY FLAMES. DAMGE TO ENTIRE REAR AND REAR AXLE WAS BURNED.(OHIO TRAFFIC CRASH REPORT #10-90-569) *JG
REPORTING INJURIES TO CONSUMER'S HEAD/BACK, AND NECK DUE TO SEAT RISING AND ALLOWING DRIVER'S HEAD TO HIT TOP OF VEHICLE. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
SEAT TOO CLOSE TO STEERING WHEEL/SEAT BOTTOMS OUT WHEN HITTING BUMPS, CAUSING NECK/BACK INJURIES.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.