Vehicle make

MACK

155 NHTSA complaints and 91 safety recalls across 30 models, every figure pulled straight from federal records.

Complaints
155
Recalls
91
Models
30

How does MACK compare?

MACKTOYOTAAll makes

Complaints per model(lower is better)Beats TOYOTA
MACK5
TOYOTA1,382
All makes500
Recalls per model(lower is better)Beats TOYOTA
MACK3
TOYOTA3.7
All makes3.4

MACK models by complaint volume

Top nameplates, all model-years combined

complaints

What this shows Within MACK's lineup, the MACK carries the most NHTSA complaints. High-volume nameplates accumulate more filings simply because more of them are on the road, drill into a model for its per-year and per-component breakdown.

Source NHTSA consumer complaint database As of 2026

MACK is registered with NHTSA as a vehicle manufacturer and carries 155 consumer safety complaints across 30 nameplates in the Office of Defects Investigation public database. The brand has been the subject of 91 safety recalls and is currently tied to 5 active or historical federal investigations. Every one of those figures is pulled directly from NHTSA's published datasets, not from owner forums, manufacturer marketing, or third-party reliability surveys, so the numbers you see reflect the same data federal regulators use when they decide whether to escalate a preliminary evaluation into an engineering analysis or a formal defect order.

Model-level volume varies widely inside any automaker's portfolio: best-sellers accumulate complaints simply because more vehicles are on the road, while limited-run trims and discontinued nameplates often carry disproportionately high complaint rates per unit sold. Inside MACK's lineup, the single highest complaint count sits with the MACK (35 filings, model years 1975–1999), followed by CXU612 and ANTHEM (AN). Use the table below to compare nameplate-by-nameplate counts, then drill into a specific model to see which components dominate and which model years concentrate the crash, fire, and fatality reports.

No open NHTSA investigations are currently tracked against MACK in this dataset, meaning the Office of Defects Investigation is not, at this moment, reviewing a specific defect allegation for the brand. Recall status, by contrast, is backward-looking: it tells you what the manufacturer has already been compelled to remedy, not what they are being asked to remedy next. Together, complaints, investigations, and recalls form the three-layer early-warning system federal safety regulators have relied on since the National Traffic and Motor Vehicle Safety Act of 1966.

Which MACK models get the most complaints?

ModelComplaints
MACK35
CXU61212
ANTHEM (AN)12
CX61310
GRANITE (GR)10
CH6009
GU9
RD8
CXU7
CH6
CL6
CV5
PINNACLE (CXU)5
GRANITE (GU)3
CH6132
MD2
RD SERIES1
VISION1
MR1
CH6121
RS6001
RD6001
DM1
LE1
CX1
R SERIES1
CHN1
PINNACLE (CHU)1
MRU1
LR1

NHTSA Investigations

Frequently Asked Questions

How many complaints has MACK received?
MACK has received 155 NHTSA complaints across 30 models and 91 safety recalls.
Is MACK reliable?
MACK has 155 total NHTSA complaints across all models. Compare complaint counts per model and model year to identify which MACK vehicles have the fewest reported issues.
How do I check for MACK recalls?
Browse MACK models on PlainCars to see recall history by model and year, or visit NHTSA.gov and enter your VIN for official recall status. All recall data on PlainCars comes directly from NHTSA.
Where does MACK complaint data come from?
All complaint and recall data is sourced from the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation. Complaints are filed by vehicle owners and NHTSA publishes them publicly.
What do MACK complaints cover?
NHTSA complaints include consumer-reported issues with brakes, engines, airbags, steering, electrical systems, and other safety-related components. Each complaint may note crashes, fires, injuries, or deaths associated with the defect.

Vehicle Safety Guides

Top MACK Models

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.