Total Complaints
14 filings
CADILLAC ESCALADE EXT · model year
14 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004CADILLACESCALADE EXT carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ESCALADE EXT is service brakes with 3 filings, followed by electrical system: instrument cluster/panel (2) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 10 investigation files overlapping the 2004 ESCALADE EXT, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
14 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 3 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 2 |
| AIR BAGS | 1 |
| ELECTRICAL SYSTEM:WIRING | 1 |
| ELECTRICAL SYSTEM:HORN | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| ELECTRICAL SYSTEM | 1 |
| SUSPENSION | 1 |
| ENGINE | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| EQUIPMENT | 1 |
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF TH
SERVICE BRAKES, HYDRAULIC
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
THE BRAKE "LINES FROM THE PROPORTIONING VALVE TO MODULATOR, LINES FROM MASTER CYL TO PROPORTIONING VALVE" HAD TO BE REPLACED. THE QUOTED DESCRIPTION IS FROM THE DEALERS SERVICE INVOICE. ONE OR MORE OF THESE LINES CORRODED THRU AND FAILED WHILE I WAS (LUCKILY) IN MY DRIVEWAY. I HAD FILED A COMPLAINT IN 2012 REGARDING CORROSION FAILURE RELATED TO THE REAR BRAKE LINES AND IN 2013 FOR CORROSION FAILURE RELATED TO THE FRONT BRAKE LINES. ODI NUMBERS ARE AVAILABLE.
Mileage: 142,270
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
I HAVE A 2004 ESCALADE EXT AND APPROX. 1 YEAR AGO THE SPEEDOMETER STOPPED WORKING. I CONTACTED CADILLAC AND WAS TOLD IT WAS MY PROBLEM AS THE WARRANTY WAS UP. I JUST READ IN A CAR MAGAZINE THAT MY YEAR OF ESCALADE IS LISTED AS A BAD VEHICLE TO PURCHASE DUE TO SPEEDOMETER BREAKDOWNS. CADILLAC WANTS OVER $500 TO REPAIR THIS AND IT HAS BEEN AN ISSUE THEY HAVE KNOWN ABOUT FOR SEVERAL YEARS. *TR
I HAVE A 2004 ESCALADE EXT AND APPROX. 1 YEAR AGO THE SPEEDOMETER STOPPED WORKING. I CONTACTED CADILLAC AND WAS TOLD IT WAS MY PROBLEM AS THE WARRANTY WAS UP. I JUST READ IN A CAR MAGAZINE THAT MY YEAR OF ESCALADE IS LISTED AS A BAD VEHICLE TO PURCHASE DUE TO SPEEDOMETER BREAKDOWNS. CADILLAC WANTS OVER $500 TO REPAIR THIS AND IT HAS BEEN AN ISSUE THEY HAVE KNOWN ABOUT FOR SEVERAL YEARS. *TR
THE DRIVER SIDE FRONT BRAKE LINE CORRODED THRU. THIS IS A LITTLE OVER A YEAR SINCE THE REAR BRAKE LINE CORRODED THRU. *TR
Mileage: 119,200
I DISCOVERED BROKEN/MISSING EXHAUST MANIFOLD BOLTS AT 107K MILES ALTHOUGH I SUSPECT THEY HAVE BEEN MISSING FOR QUITE SOME TIME. I WAS MADE AWARE OF THE PROBLEM BY OTHER CADILLAC, CHEVY, AND GMC OWNERS WITH THE 6.0L ENGINE. UPON HEARING ABOUT THIS ISSUE I INSPECTED MY VEHICLE TO FIND THAT I HAVE MISSING/BROKEN EXHAUST MANIFOLD BOLTS TOO. THIS IS A MAJOR SAFETY CONCERN AS WELL AS EMISSIONS. MANY OWNERS OF THESE VEHICLES WITH THIS ENGINE HAVE HAD MULTIPLE MISSING OR BROKEN MANIFOLD BOLTS, MANY AT MILEAGES OF LESS THAN 50K. EXHAUST TEMPERATURES AT THE EXHAUST MANIFOLD AVERAGE 1200 DEGREES FAHRENHEIT. GASOLINE HAS AN IGNITION TEMPERATURE OF ABOUT 500 DEGREES FAHRENHEIT. WHEN EXHAUST MANIFOLD BOLTS BREAK OR BECOME MISSING THE SEAL IS COMPROMISED BETWEEN THE EXHAUST MANIFOLD AND THE EXHAUST PORT ON THE ENGINE CYLINDER HEAD ALLOWING THESE EXTREMELY HOT EXHAUST GASES TO COME INTO CONTACT WITH MULTIPLE COMPONENTS IN THE ENGINE COMPARTMENT RATHER THAN THROUGH THE EXHAUST SYSTEM AND SAFELY OUT T
Mileage: 107,000
I DISCOVERED BROKEN/MISSING EXHAUST MANIFOLD BOLTS AT 107K MILES ALTHOUGH I SUSPECT THEY HAVE BEEN MISSING FOR QUITE SOME TIME. I WAS MADE AWARE OF THE PROBLEM BY OTHER CADILLAC, CHEVY, AND GMC OWNERS WITH THE 6.0L ENGINE. UPON HEARING ABOUT THIS ISSUE I INSPECTED MY VEHICLE TO FIND THAT I HAVE MISSING/BROKEN EXHAUST MANIFOLD BOLTS TOO. THIS IS A MAJOR SAFETY CONCERN AS WELL AS EMISSIONS. MANY OWNERS OF THESE VEHICLES WITH THIS ENGINE HAVE HAD MULTIPLE MISSING OR BROKEN MANIFOLD BOLTS, MANY AT MILEAGES OF LESS THAN 50K. EXHAUST TEMPERATURES AT THE EXHAUST MANIFOLD AVERAGE 1200 DEGREES FAHRENHEIT. GASOLINE HAS AN IGNITION TEMPERATURE OF ABOUT 500 DEGREES FAHRENHEIT. WHEN EXHAUST MANIFOLD BOLTS BREAK OR BECOME MISSING THE SEAL IS COMPROMISED BETWEEN THE EXHAUST MANIFOLD AND THE EXHAUST PORT ON THE ENGINE CYLINDER HEAD ALLOWING THESE EXTREMELY HOT EXHAUST GASES TO COME INTO CONTACT WITH MULTIPLE COMPONENTS IN THE ENGINE COMPARTMENT RATHER THAN THROUGH THE EXHAUST SYSTEM AND SAFELY OUT T
Mileage: 107,000
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR SHOCKS SNAPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 127,000. *TR
Mileage: 106,000
LEFT REAR BRAKE LINES RUSTED THROUGH AT THE WHEEL AREA. SIGNIFICANT FLUID LEAKAGE. LINES FOR BOTH REAR BRAKES HAD TO BE REPLACED. *JS
Mileage: 111,054
PASSLOCK SECURITY SYSTEM FAILURE - VEHICLE TRIES TO START THEN STOPS FIRING. PASSLOCK LIGHT COMES ON AND CANNOT START VEHICLE FOR 10 - 20 MINUTES. THIS HAS OCCURRED 7 TIMES IN 15 MONTHS BEGINNING AT 55K MILES. I HAVE READ SEVERAL COMPLAINTS FROM OWNERS HAVING THE SAME PROBLEM. DEALER REPAIRS ARE NOT PERMANENT. THESE REPAIRS RANGE FROM REPLACING IGNITION CYLINDERS TO SECURITY MODULES. *TR
Mileage: 55,000
1ST INCIDENT 1) I WAS GOING TO PARK IN A SPOT BETWEEN TWO BUILDING, ONLY LARGE ENOUGH FOR ONE VEHICLE. I CAME DOWN THE ROAD, WHICH HAS A DECLINE TO IT, AND TURNED RIGHT, INTO THE PARKING SPOT. DUE TO THE ROAD BEING 1 WAY, AND THE PARKING SPOT BEING TIGHT, IT IS IMPOSSIBLE TO TURN THE VEHICLE DIRECTLY INTO THE PARKING SPOT. I TURNED THE VEHICLE AND HAD TO BACK UP TO GO STRAIGHT INTO THE PARKING SPOT. I PRESSED THE BRAKE, SHIFTED INTO REVERSE, AND PRESSED THE GAS PEDAL. MEANWHILE, A LADY WALKED IN FRONT OF MY VEHICLE ON THE SIDEWALK. 2) THE VEHICLE ROLLED FORWARD, EVEN THOUGH THE RPMS WERE AT APPROXIMATELY 2200 RPMS AND THE VEHICLE WAS IN REVERSE. I HIT THE BRAKE, BUT THE VEHICLE HAD ALREADY HIT THE LADY. SHE WAS FORTUNATELY FINE, AND CONTINUED ON HER WAY. 3) I TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY TOLD ME IT WAS WORKING WITHIN IN DESIGN PARAMETERS. THEY SAID THERE WAS NOTHING MORE THAT COULD BE DONE. I CALLED CADILLAC CUSTOMER CARE, AND INFORMED THEM OF THE PROBL
Mileage: 15,000
THE HORN DOES NOT ALWAYS SOUND. THERE SEEMS TO BE A BAD CONNECTION IN THE HORN PAD AT THE STEERING WHEEL. IF THE HORN IS NOT USED FOR A WHILE, IT WILL NOT SOUND WHEN YOU NEED IT. BUT AFTER YOU GET IT TO WORK, IT WILL WORK EVERY TIME UNTIL YOU DON'T USE IT AGAIN FOR A WHILE.*AK
THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM
Mileage: 17,000
THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM
Mileage: 17,000
Electronic Brake Module Component Failure
Rear-View Camera Failure
Roof Skin Separation While Driving
IEE Passenger Sensing System Mats
REAR DRIVETRAIN COMPONENT FAILURE
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.