CADILLAC ESCALADE EXT · model year

2004 CADILLAC ESCALADE EXT

14 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004CADILLACESCALADE EXT carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ESCALADE EXT is service brakes with 3 filings, followed by electrical system: instrument cluster/panel (2) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 10 investigation files overlapping the 2004 ESCALADE EXT, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

14
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

14 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SERVICE BRAKES3
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
AIR BAGS1
ELECTRICAL SYSTEM:WIRING1
ELECTRICAL SYSTEM:HORN1
POWER TRAIN:AUTOMATIC TRANSMISSION1
ELECTRICAL SYSTEM1
SUSPENSION1
ENGINE1
FUEL/PROPULSION SYSTEM1
EQUIPMENT1

Recalls (2)

04V12900017/03/2004

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF TH

04V04500004/02/2004

SERVICE BRAKES, HYDRAULIC

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Recent Complaints

20150810SERVICE BRAKES

THE BRAKE "LINES FROM THE PROPORTIONING VALVE TO MODULATOR, LINES FROM MASTER CYL TO PROPORTIONING VALVE" HAD TO BE REPLACED. THE QUOTED DESCRIPTION IS FROM THE DEALERS SERVICE INVOICE. ONE OR MORE OF THESE LINES CORRODED THRU AND FAILED WHILE I WAS (LUCKILY) IN MY DRIVEWAY. I HAD FILED A COMPLAINT IN 2012 REGARDING CORROSION FAILURE RELATED TO THE REAR BRAKE LINES AND IN 2013 FOR CORROSION FAILURE RELATED TO THE FRONT BRAKE LINES. ODI NUMBERS ARE AVAILABLE.

Mileage: 142,270

20141218ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

20140108ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

I HAVE A 2004 ESCALADE EXT AND APPROX. 1 YEAR AGO THE SPEEDOMETER STOPPED WORKING. I CONTACTED CADILLAC AND WAS TOLD IT WAS MY PROBLEM AS THE WARRANTY WAS UP. I JUST READ IN A CAR MAGAZINE THAT MY YEAR OF ESCALADE IS LISTED AS A BAD VEHICLE TO PURCHASE DUE TO SPEEDOMETER BREAKDOWNS. CADILLAC WANTS OVER $500 TO REPAIR THIS AND IT HAS BEEN AN ISSUE THEY HAVE KNOWN ABOUT FOR SEVERAL YEARS. *TR

20140108EQUIPMENT

I HAVE A 2004 ESCALADE EXT AND APPROX. 1 YEAR AGO THE SPEEDOMETER STOPPED WORKING. I CONTACTED CADILLAC AND WAS TOLD IT WAS MY PROBLEM AS THE WARRANTY WAS UP. I JUST READ IN A CAR MAGAZINE THAT MY YEAR OF ESCALADE IS LISTED AS A BAD VEHICLE TO PURCHASE DUE TO SPEEDOMETER BREAKDOWNS. CADILLAC WANTS OVER $500 TO REPAIR THIS AND IT HAS BEEN AN ISSUE THEY HAVE KNOWN ABOUT FOR SEVERAL YEARS. *TR

20130807SERVICE BRAKES

THE DRIVER SIDE FRONT BRAKE LINE CORRODED THRU. THIS IS A LITTLE OVER A YEAR SINCE THE REAR BRAKE LINE CORRODED THRU. *TR

Mileage: 119,200

20130402ENGINE

I DISCOVERED BROKEN/MISSING EXHAUST MANIFOLD BOLTS AT 107K MILES ALTHOUGH I SUSPECT THEY HAVE BEEN MISSING FOR QUITE SOME TIME. I WAS MADE AWARE OF THE PROBLEM BY OTHER CADILLAC, CHEVY, AND GMC OWNERS WITH THE 6.0L ENGINE. UPON HEARING ABOUT THIS ISSUE I INSPECTED MY VEHICLE TO FIND THAT I HAVE MISSING/BROKEN EXHAUST MANIFOLD BOLTS TOO. THIS IS A MAJOR SAFETY CONCERN AS WELL AS EMISSIONS. MANY OWNERS OF THESE VEHICLES WITH THIS ENGINE HAVE HAD MULTIPLE MISSING OR BROKEN MANIFOLD BOLTS, MANY AT MILEAGES OF LESS THAN 50K. EXHAUST TEMPERATURES AT THE EXHAUST MANIFOLD AVERAGE 1200 DEGREES FAHRENHEIT. GASOLINE HAS AN IGNITION TEMPERATURE OF ABOUT 500 DEGREES FAHRENHEIT. WHEN EXHAUST MANIFOLD BOLTS BREAK OR BECOME MISSING THE SEAL IS COMPROMISED BETWEEN THE EXHAUST MANIFOLD AND THE EXHAUST PORT ON THE ENGINE CYLINDER HEAD ALLOWING THESE EXTREMELY HOT EXHAUST GASES TO COME INTO CONTACT WITH MULTIPLE COMPONENTS IN THE ENGINE COMPARTMENT RATHER THAN THROUGH THE EXHAUST SYSTEM AND SAFELY OUT T

Mileage: 107,000

20130402FUEL/PROPULSION SYSTEM

I DISCOVERED BROKEN/MISSING EXHAUST MANIFOLD BOLTS AT 107K MILES ALTHOUGH I SUSPECT THEY HAVE BEEN MISSING FOR QUITE SOME TIME. I WAS MADE AWARE OF THE PROBLEM BY OTHER CADILLAC, CHEVY, AND GMC OWNERS WITH THE 6.0L ENGINE. UPON HEARING ABOUT THIS ISSUE I INSPECTED MY VEHICLE TO FIND THAT I HAVE MISSING/BROKEN EXHAUST MANIFOLD BOLTS TOO. THIS IS A MAJOR SAFETY CONCERN AS WELL AS EMISSIONS. MANY OWNERS OF THESE VEHICLES WITH THIS ENGINE HAVE HAD MULTIPLE MISSING OR BROKEN MANIFOLD BOLTS, MANY AT MILEAGES OF LESS THAN 50K. EXHAUST TEMPERATURES AT THE EXHAUST MANIFOLD AVERAGE 1200 DEGREES FAHRENHEIT. GASOLINE HAS AN IGNITION TEMPERATURE OF ABOUT 500 DEGREES FAHRENHEIT. WHEN EXHAUST MANIFOLD BOLTS BREAK OR BECOME MISSING THE SEAL IS COMPROMISED BETWEEN THE EXHAUST MANIFOLD AND THE EXHAUST PORT ON THE ENGINE CYLINDER HEAD ALLOWING THESE EXTREMELY HOT EXHAUST GASES TO COME INTO CONTACT WITH MULTIPLE COMPONENTS IN THE ENGINE COMPARTMENT RATHER THAN THROUGH THE EXHAUST SYSTEM AND SAFELY OUT T

Mileage: 107,000

20130304SUSPENSION

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR SHOCKS SNAPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 127,000. *TR

Mileage: 106,000

20120514SERVICE BRAKES

LEFT REAR BRAKE LINES RUSTED THROUGH AT THE WHEEL AREA. SIGNIFICANT FLUID LEAKAGE. LINES FOR BOTH REAR BRAKES HAD TO BE REPLACED. *JS

Mileage: 111,054

20100317ELECTRICAL SYSTEM

PASSLOCK SECURITY SYSTEM FAILURE - VEHICLE TRIES TO START THEN STOPS FIRING. PASSLOCK LIGHT COMES ON AND CANNOT START VEHICLE FOR 10 - 20 MINUTES. THIS HAS OCCURRED 7 TIMES IN 15 MONTHS BEGINNING AT 55K MILES. I HAVE READ SEVERAL COMPLAINTS FROM OWNERS HAVING THE SAME PROBLEM. DEALER REPAIRS ARE NOT PERMANENT. THESE REPAIRS RANGE FROM REPLACING IGNITION CYLINDERS TO SECURITY MODULES. *TR

Mileage: 55,000

20050505CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

1ST INCIDENT 1) I WAS GOING TO PARK IN A SPOT BETWEEN TWO BUILDING, ONLY LARGE ENOUGH FOR ONE VEHICLE. I CAME DOWN THE ROAD, WHICH HAS A DECLINE TO IT, AND TURNED RIGHT, INTO THE PARKING SPOT. DUE TO THE ROAD BEING 1 WAY, AND THE PARKING SPOT BEING TIGHT, IT IS IMPOSSIBLE TO TURN THE VEHICLE DIRECTLY INTO THE PARKING SPOT. I TURNED THE VEHICLE AND HAD TO BACK UP TO GO STRAIGHT INTO THE PARKING SPOT. I PRESSED THE BRAKE, SHIFTED INTO REVERSE, AND PRESSED THE GAS PEDAL. MEANWHILE, A LADY WALKED IN FRONT OF MY VEHICLE ON THE SIDEWALK. 2) THE VEHICLE ROLLED FORWARD, EVEN THOUGH THE RPMS WERE AT APPROXIMATELY 2200 RPMS AND THE VEHICLE WAS IN REVERSE. I HIT THE BRAKE, BUT THE VEHICLE HAD ALREADY HIT THE LADY. SHE WAS FORTUNATELY FINE, AND CONTINUED ON HER WAY. 3) I TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY TOLD ME IT WAS WORKING WITHIN IN DESIGN PARAMETERS. THEY SAID THERE WAS NOTHING MORE THAT COULD BE DONE. I CALLED CADILLAC CUSTOMER CARE, AND INFORMED THEM OF THE PROBL

Mileage: 15,000

20041108ELECTRICAL SYSTEM:HORN

THE HORN DOES NOT ALWAYS SOUND. THERE SEEMS TO BE A BAD CONNECTION IN THE HORN PAD AT THE STEERING WHEEL. IF THE HORN IS NOT USED FOR A WHILE, IT WILL NOT SOUND WHEN YOU NEED IT. BUT AFTER YOU GET IT TO WORK, IT WILL WORK EVERY TIME UNTIL YOU DON'T USE IT AGAIN FOR A WHILE.*AK

20040715AIR BAGS

THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM

Mileage: 17,000

20040715ELECTRICAL SYSTEM:WIRING

THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM

Mileage: 17,000

Compare 2004CADILLACESCALADE EXT to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2004 CADILLAC ESCALADE EXT have?
The 2004 CADILLAC ESCALADE EXT has 14 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2004 CADILLAC ESCALADE EXT?
Yes, the 2004 CADILLAC ESCALADE EXT has 2 recall(s). The most common affected component is STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 CADILLAC ESCALADE EXT?
The most-complained component for the 2004 CADILLAC ESCALADE EXT is SERVICE BRAKES with 3 complaints. Other frequently reported areas include ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL and AIR BAGS.
Is the 2004 CADILLAC ESCALADE EXT safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.