Total Complaints
30 filings
BMW X5 SAV · model year
30 NHTSA complaints, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009BMWX5 SAV carries 30 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 X5 SAV is fuel/propulsion system with 10 filings, followed by air bags (7) and engine (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2009 X5 SAV. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
30 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 10 |
| AIR BAGS | 7 |
| ENGINE | 3 |
| SERVICE BRAKES | 3 |
| EXTERIOR LIGHTING | 2 |
| ELECTRICAL SYSTEM | 2 |
| VEHICLE SPEED CONTROL | 1 |
| WHEELS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
STEERING:HYDRAULIC POWER ASSIST SYSTEM
BMW is recalling certain model year 2009-2012 X5 xDrive 35d SAV diesel vehicles manufactured September 1, 2008, through November 15, 2012. The engine belt idler pulley bolt could loosen and break over time.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BMW is recalling certain model year 2007-2010 X5 SAV vehicles, manufactured September 12, 2006, through March 18, 2010 and equipped with an 8-cylinder engine. The brake vacuum pump may leak a small amount of lubricating oil into the hose. The contamination could result in a loss of power assist br
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons,
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi);
The contact owns a 2009 BMW X5. The contact stated that upon turning the heater on, there was a strong burning odor coming from the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a burning oil odor. The vehicle was taken to an independent mechanic, where the intake gasket was replaced; however, the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the failure was related to the fan relay. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact contacted the local dealer and a second dealer, Hansel BMW of Santa Rosa (2925 Corby Ave, Santa Rosa, CA 95407), and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ma
Mileage: 103,000
LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.
LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.
LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.
2009 BMW X5 DIESEL PASSIVE TANK FAILED. I TOLD THE DEALER AND CALLED BMW CUSTOMER CARE AND TOLD THEM THIS IS EMMISIONS RELATED AND THEY SHOULD HAVE REPLACED IT WHEN THEY REPLACED THE ACTIVE TANK A YEAR AGO. BMW DIESELS WILL NOT PASS SMOG DUE TO DEFECTIVE DESIGNS OF THE ACTIVE AND PASSIVE TANKS THAT CONTAIN DEF. THE SENSORS ARE LOCATED INSIDE THE TANK AND CANNOT BE REPLACED BY AN OVER THE COUNTER BMW PART. HENCE THE WHOLE TANKS HAVE TO BE REPLACED. BMW CUSTOMER SERVICE IS NOT WILLING TO HELP AND BASICALLY TOLD ME TO GO BUY ANOTHER BRAND WHICH I WILL AFTER OWNING 4 BMW. BMW SHOULD BE HEAVILY INVESTIGATED FOR DESIGNING A POOR EMMISIONS SYSTEM FOUND IN THE BMW X5 AND 335D DIESEL VEHICLES SOLD IN THE USA. SHAME ON YOU BMW FOR SCREWING YOUR LOYAL CUSTOMES.
Mileage: 119,992
BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF
Mileage: 135,000
BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF
Mileage: 135,000
BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF
Mileage: 135,000
SIR, BMW INSTALLS RUNFLATS ON ALL THEIR CARS. ON THIS X5 I'VE REPLACED THESE TIRES 3 OR 4 TIMES AT MY OWN EXPENSE AS RUNFLATS EITHER GET PUNCTURE OR LEAK AND ONE CAN'T REPLACE @3/32 OLY ONE.THESE TIRES ARE DEFECTIVE AND HAVE NOT SERVED THIS SUV WELL. IN FACT, MY WIFE'S BM@ 535XI I DID THE SAME AND THREW OUT OEM TIRES WITH NEW MICHELIN AND SPARE. BRIDGESTONE HAS A WARRRANTY IF WITHIN 3YRS THEY WILL REPLACE @ VERY LARGE PRORATED DISCOUNT. I'VE SPENT $270 EACH TIME PLUS HEADACHES OF BREAKING DOWN IN PHILA OR IN NYC ON WAY TO PICK UP WIFE FROM JFK @ MIDNITE. FILE SIZE IS OVER 5GB SO HOW DO I LOAD IT???
Mileage: 80,000
DRIVING ON THE EXPRESSWAY WITH MY 4 YEAR OLD SON AND GAS PEDAL WOULD NOT RESPOND AND ALL OF THE SUDDEN THE DASH LIGHTS UP WITH DSC 4X4 ERROR ALSO BATTERY LIGHT AND HAND BRAKE LIGHT CAME ON. ENGINE STARTED TO ACCELERATING UNCONTROLLABLY AT THIS TIME AND THE CHECK ENGINE LIGHT CAME ON WITH WHAT IT SEEMED AS HALF FULL . THROTTLE WENT UNRESPONSIVE AND THE CAR STARTED SLOWING DOWN . MOVED OVER TO SIDE OF THE ROAD AND THE CAR SHUT OFF AS I AM TRYING TO PARK IT . NEEDLES TO SAY THIS IS A MAJOR ISSUE THAT CAUSED MY CAR TO SHUT DOWN IN THE MIDDLE OF THE EXPRESSWAY WHILE DRIVING AT 60 MPH NOT TO MENTION IT PUT MY SONS LIFE IN DANGER.
Mileage: 13
I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE. MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB. I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017. I WAS INFORMED THE PART IS NOT IN STOCK. WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES. I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP. I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE. I AM ALSO ATTACHING THE RESPONSE FROM BMW. ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRE
Mileage: 110,000
I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE. MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB. I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017. I WAS INFORMED THE PART IS NOT IN STOCK. WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES. I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP. I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE. I AM ALSO ATTACHING THE RESPONSE FROM BMW. ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRE
Mileage: 110,000
WHILE DRIVING 15-20 MPH;ELECTROMECHANICAL PARKING BRAKE FAILURE--SOFTWARE GLITCH THAT CAUSED THE PARKING BRAKE ACTUATOR TO FAILURE // YELLOW & RED ( BRAKE & 4X4) WARNING LIGHTS CAME ON FOR PARKING BRAKE FAILURE ,BRAKES LOCKED VX CAME TO IMMEDIATE STOP AND WOULD NOT DRIVE!
Mileage: 72,000
I OWN A BMW X5 DIESEL 2009 MODEL YEAR, SOMETIME 2012 THE DEF ACTIVE TANK WAS REPLACED AS COVERED BY RECALL. NOW IT HAS STARTED TO GIVE THE SAME CEL CODE ( ACTIVE TANK TEMP SENSOR FAILURE). THE REPLACEMENT FOR THIS ISSUE IS VERY COSTLY. THIS IS PART OF EMISSIONS AND BMW DOES NOT WANT ANY REPLACEMENT WITHOUT ANY COST TO CONSUMERS.
THIS VEHICLE HAS HAD THREE OPEN RECALLS FOR EXTENSIVE PERIODS OF TIME, THERE IS NO END DATE TO WHEN BMW IS PROMISING TO COMPLETE THE WORK BY, AND THE VEHICLE IS UNSELLABLE AS A RESULT. FOR OVER 18 MONTHS, THERE HAS BEEN A DRIVE AIR BAG RECALL OPEN AND OUTSTANDING WITH NO END DATE. A SECOND AIR BAG RECALL HAS BEEN OPEN FOR AROUND A YEAR, AGAIN WITH NO END DATE. A THIRD RECALL RELATES TO THE FUEL SYSTEM, AND AGAIN THERE IS NO END DATE PROVIDED BY BMW. I HAVE RAISED A COMPLAINT BEFORE WITH NHSTA AND NOTHING HAS BEEN DONE. WE ARE STUCK WITH OUR VEHICLE; NO ONE WANTS TO BUY A CAR WITH OPEN RECALLS AND NO END IN SIGHT. BMW DEALERSHIPS HAVE BEEN TOLD BY BMW NOT TO PURCHASE THESE VEHICLES. THEREFORE WE CANNOT EVEN SELL THE CAR BACK TO BMW FRANCHISES. THIS IS INCREDIBLY UNFAIR, ESPECIALLY SINCE BMW HAS BEEN AWARDED A LARGE SETTLEMENT FROM ITS AIR BAG MANUFACTURER BUT TAKEN NO RESPONSIBILITY FOR FIXING THE VEHICLES AT ALL. WHY IS NHTSA NOT HELPING CONSUMERS SUFFERING LOSSES AT THE H
THIS VEHICLE HAS HAD THREE OPEN RECALLS FOR EXTENSIVE PERIODS OF TIME, THERE IS NO END DATE TO WHEN BMW IS PROMISING TO COMPLETE THE WORK BY, AND THE VEHICLE IS UNSELLABLE AS A RESULT. FOR OVER 18 MONTHS, THERE HAS BEEN A DRIVE AIR BAG RECALL OPEN AND OUTSTANDING WITH NO END DATE. A SECOND AIR BAG RECALL HAS BEEN OPEN FOR AROUND A YEAR, AGAIN WITH NO END DATE. A THIRD RECALL RELATES TO THE FUEL SYSTEM, AND AGAIN THERE IS NO END DATE PROVIDED BY BMW. I HAVE RAISED A COMPLAINT BEFORE WITH NHSTA AND NOTHING HAS BEEN DONE. WE ARE STUCK WITH OUR VEHICLE; NO ONE WANTS TO BUY A CAR WITH OPEN RECALLS AND NO END IN SIGHT. BMW DEALERSHIPS HAVE BEEN TOLD BY BMW NOT TO PURCHASE THESE VEHICLES. THEREFORE WE CANNOT EVEN SELL THE CAR BACK TO BMW FRANCHISES. THIS IS INCREDIBLY UNFAIR, ESPECIALLY SINCE BMW HAS BEEN AWARDED A LARGE SETTLEMENT FROM ITS AIR BAG MANUFACTURER BUT TAKEN NO RESPONSIBILITY FOR FIXING THE VEHICLES AT ALL. WHY IS NHTSA NOT HELPING CONSUMERS SUFFERING LOSSES AT THE H
THIS SUV HAS 3 SAFETY RECALLS. BOTH THE AIRBAGS ARE IN THE TAKATA AND THE FUEL PUMP CREATES AND EXTREME RISK TO ME AND MY FAMILY'S LIFE. I DO NOT UNDERSTAND WHY BMW IS AS A COMPANY IS KEEPING THESE FAULTY CARS ON THE ROAD. EVERY TIME I GET IN IT I AM NERVOUS AND AFRAID FOR MY LIFE. NOW MY WIFE AND KIDS DO NOT DRIVE WITH ME IN THE CAR. IT HAS BECOME A HUGE BURDEN. IT IS SHAMEFUL THAT BMW BUT EVEN MORE SO THAT OUR GOVERNMENT WILL ALLOW THESE UNSAFE CARS ON THE ROADS. EVERY TIME I TALKED TO BMW THEY TRY TO DOWN PLAY THE ISSUE. BUT I SIMPLY CAN'T CONTINUE TO DRIVE THIS CAR AND IT'S UNFAIR TO ME BECAUSE DEALERSHIPS WON'T EVEN TAKE IT DUE TO THE SAFETY RECALLS. I KEEP SMELLING FUMES FROM THE CAR AND I BELIEVE THESE CARS ALSO HAVE ADDITIONAL DEFECTS WITH THE RADIATOR TO ADD TO THE ISSUES ALREADY EXPLAINED ABOVE. TODAY THE CAR STALLED AND I SAW SMOKE FROM THE HOOD. I DON'T KNOW IF IT WAS RELATED TO THE FUEL PUMP SITUATION BUT IT'S SO ANNOYING AND FRUSTRATING THAT BMW IS WAITING FOR PEO
Mileage: 63,000
THIS SUV HAS 3 SAFETY RECALLS. BOTH THE AIRBAGS ARE IN THE TAKATA AND THE FUEL PUMP CREATES AND EXTREME RISK TO ME AND MY FAMILY'S LIFE. I DO NOT UNDERSTAND WHY BMW IS AS A COMPANY IS KEEPING THESE FAULTY CARS ON THE ROAD. EVERY TIME I GET IN IT I AM NERVOUS AND AFRAID FOR MY LIFE. NOW MY WIFE AND KIDS DO NOT DRIVE WITH ME IN THE CAR. IT HAS BECOME A HUGE BURDEN. IT IS SHAMEFUL THAT BMW BUT EVEN MORE SO THAT OUR GOVERNMENT WILL ALLOW THESE UNSAFE CARS ON THE ROADS. EVERY TIME I TALKED TO BMW THEY TRY TO DOWN PLAY THE ISSUE. BUT I SIMPLY CAN'T CONTINUE TO DRIVE THIS CAR AND IT'S UNFAIR TO ME BECAUSE DEALERSHIPS WON'T EVEN TAKE IT DUE TO THE SAFETY RECALLS. I KEEP SMELLING FUMES FROM THE CAR AND I BELIEVE THESE CARS ALSO HAVE ADDITIONAL DEFECTS WITH THE RADIATOR TO ADD TO THE ISSUES ALREADY EXPLAINED ABOVE. TODAY THE CAR STALLED AND I SAW SMOKE FROM THE HOOD. I DON'T KNOW IF IT WAS RELATED TO THE FUEL PUMP SITUATION BUT IT'S SO ANNOYING AND FRUSTRATING THAT BMW IS WAITING FOR PEO
Mileage: 63,000
I DID RECEIVED A RECALL LETTER ABOUT MY FRONT DRIVER AIRBAG MODULE IN MARCH 2016 AND IMMEDIATELY CONTACTED BMW OF CAPE COD MASS AND AS A ANSWER THEY SAID THAT THE PART IS NOT AVAILABLE IN THE MOMENT AND I WILL GET SECOND LETTER WHEN IT IS AVAILABLE AND READY FOR REPLACEMENT. IT HAS BEEN ALMOST A YEAR AND THERE IS STILL NO ANSWER. NOW I GET SECOND RECALL LETTER ABOUT THE FUEL PUMP IN MY FUEL TANK. I DO TRAVEL EVERY WEEK FROM CAPE COD MASS TO NEW YORK AND THERE IS STRONG SMELL OF GASOLINE IN MY CAR ON LONG DISTANCE TRAVEL, BUT ACCORDING TO BMW CAPE COD I WILL HAVE TO WAIT FOR THE PART TO BE AVAILABLE AND JUST NEED TO GET USED TO THE SMELL. I TRY TO CALL AND ASK TO ORDER THE PARTS THAT NEED TO BE REPLACED FROM THE RECALL LETTERS AND FROM THE PARTS DEPARTMENT REPLIED THAT THEY CAN GET THE PARTS IN A DAY OR TWO AS LONG AS I AM BUYING IT AS A REGULAR CUSTOMER, BUT AS SOON AS I TRY TO GET THE PARTS REPLACED AS A RECALL I GET A ANSWER THAT THE PARTS ARE NOT AVAILABLE AT THE MOMENT. WHEN
Mileage: 120,000
I DID RECEIVED A RECALL LETTER ABOUT MY FRONT DRIVER AIRBAG MODULE IN MARCH 2016 AND IMMEDIATELY CONTACTED BMW OF CAPE COD MASS AND AS A ANSWER THEY SAID THAT THE PART IS NOT AVAILABLE IN THE MOMENT AND I WILL GET SECOND LETTER WHEN IT IS AVAILABLE AND READY FOR REPLACEMENT. IT HAS BEEN ALMOST A YEAR AND THERE IS STILL NO ANSWER. NOW I GET SECOND RECALL LETTER ABOUT THE FUEL PUMP IN MY FUEL TANK. I DO TRAVEL EVERY WEEK FROM CAPE COD MASS TO NEW YORK AND THERE IS STRONG SMELL OF GASOLINE IN MY CAR ON LONG DISTANCE TRAVEL, BUT ACCORDING TO BMW CAPE COD I WILL HAVE TO WAIT FOR THE PART TO BE AVAILABLE AND JUST NEED TO GET USED TO THE SMELL. I TRY TO CALL AND ASK TO ORDER THE PARTS THAT NEED TO BE REPLACED FROM THE RECALL LETTERS AND FROM THE PARTS DEPARTMENT REPLIED THAT THEY CAN GET THE PARTS IN A DAY OR TWO AS LONG AS I AM BUYING IT AS A REGULAR CUSTOMER, BUT AS SOON AS I TRY TO GET THE PARTS REPLACED AS A RECALL I GET A ANSWER THAT THE PARTS ARE NOT AVAILABLE AT THE MOMENT. WHEN
Mileage: 120,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.