Component

EQUIPMENT:APPLIANCE:AIR CONDITIONER

6,682 NHTSA complaints about equipment:appliance:air conditioner issues across 50 makes and 643 models.

The equipment:appliance:air conditioner is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 6,682 filings from 50 manufacturers and 643 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.

Among filings citing this component, owners have reported 79 crashes, 213 fires, 150 injuries, and 10 fatalities. The most complained-about vehicle in this category is the FORD TAURUS with 205 filings, followed by JEEP GRAND CHEROKEE and DODGE CARAVAN. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.

Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.

6,682
Complaints
643
Models Affected
79
Crashes
213
Fires
10
Deaths

Most Affected Vehicles

# Vehicle Complaints
1 FORD TAURUS 205
2 JEEP GRAND CHEROKEE 199
3 DODGE CARAVAN 182
4 DODGE INTREPID 148
5 FORD EXPLORER 123
6 HONDA ACCORD 119
7 HONDA CR-V 111
8 MERCURY SABLE 106
9 CHEVROLET MALIBU 105
10 HONDA ODYSSEY 101
11 DODGE GRAND CARAVAN 99
12 CHRYSLER TOWN AND COUNTRY 99
13 HONDA CIVIC 96
14 FORD CONTOUR 92
15 PLYMOUTH VOYAGER 89
16 CHRYSLER CONCORDE 88
17 FORD WINDSTAR 79
18 TOYOTA CAMRY 76
19 JEEP CHEROKEE 67
20 PLYMOUTH GRAND VOYAGER 65
21 DODGE NEON 65
22 PONTIAC GRAND AM 62
23 DODGE DURANGO 58
24 CHEVROLET S10 58
25 MERCURY VILLAGER 57
26 FORD AEROSTAR 57
27 CHEVROLET SUBURBAN 57
28 LINCOLN CONTINENTAL 56
29 FORD FOCUS 55
30 CHEVROLET BLAZER 54

Recent Complaints

2024 HONDA ACCORD

See attached document for complaint.

2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated that while stopped at a red traffic light, the contact noticed an abnormal sound coming from the front end of the vehicle, and there was an abno

2007 HONDA ODYSSEY

The contact owns a 2007 Honda Odyssey. The contact stated that while the vehicle was parked in the driveway, the rear cargo window exploded and shattered into pieces. The contact also stated that whil

2013 CHEVROLET CAMARO

The contact owns a 2013 Chevrolet Camaro. The contact stated that upon entering the vehicle and starting the engine, the heat would enter through the vents and failed to remain off. The vehicle was ta

2011 GMC ACADIA

System failed from wear on the rear ac hose from the power steering hose rubbing on it. Creating a leak in my ac system

2019 HONDA CIVIC

See attached document for complaint

2018 HONDA CIVIC TYPE R

See attached document for complaint

2022 MERCEDES-BENZ EQS 450+

See attached document for complaint

2020 TOYOTA HIGHLANDER

See attached document from complainant

2018 HONDA CR-V

See attached document for complaint

2019 HONDA PILOT

The air conditioning system abruptly ceased emitting cold air, prompting the involvement of the dealership. Their assessment revealed a compressor leak stemming from the failure of the shaft seal.

2016 NISSAN ROGUE

Air conditioner and fan shuts off when driving long distance (50 - 100 miles) then comes back on intermittent.

2016 HONDA CIVIC

The air conditioning system has failed. Safety is at risk due to elevated temperatures. Thousands of people have complained about these issues. HSB 19-091 does not go far enough, Honda needs to rec

2019 HONDA CR-V

2019 HONDA CR-V CONSUMER WRITES IN REGARD TO AIR CONDITIONING SYSTEM FAILURE. THE CONSUMER STATED THE VEHICLE WAS OUT OF WARRANTY BY 2 MONTHS AND HAD 24,000 MILES. THE CONSUMER REQUESTED THAT VEHICLE

2016 FORD MUSTANG

The ac evaporator core keeps going out and it’s now out of warranty. This has happened on thousands of mustangs. There needs to be a recall to force Ford to fix this costly problem that in 100+ heat

2018 HONDA CIVIC

AC compressor and condenser are both broken or have leaked. They should cover both, not just one part. A lot of people with civic owners are complaining with the same issue. Honda should cover al

2018 FORD EXPEDITION

Air conditioning unit has failed and after further investigation there is metal found in compressor which forces a full replacement of the AC unit. After further investigation (online forums and disc

2016 HYUNDAI TUCSON

Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the compa

2023 KIA SPORTAGE

I purchased a brand new 2023 Kia Sportage X-Line March 23, 2022. When I turned the A/C on, very warm air was blowing from the vents even though A/C button was on and temperature was set to low meani

2016 HONDA CIVIC

THE A/C was not functioning. It failed for the second time. It was not blowing cold air. The A/C condenser failed. The condenser was replaced under the Honda warranty.

Frequently Asked Questions

How many complaints involve equipment:appliance:air conditioner issues?
The NHTSA has received 6,682 complaints about equipment:appliance:air conditioner problems across 643 vehicle models from 50 manufacturers.
How dangerous are equipment:appliance:air conditioner defects?
EQUIPMENT:APPLIANCE:AIR CONDITIONER issues have been linked to 79 crashes, 213 fires, 150 injuries, and 10 deaths according to NHTSA complaint data.
Which vehicles have the most equipment:appliance:air conditioner problems?
The most complained-about vehicle for equipment:appliance:air conditioner issues is the FORD TAURUS with 205 complaints.
Where does PlainCars get its safety data?
All vehicle safety data comes from the National Highway Traffic Safety Administration (NHTSA) complaints database, which collects reports from vehicle owners about safety-related defects.

Data Sources

Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.

Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.

Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.

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