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2023 KIA SPORTAGE — Complaint #1816737

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NHTSA Complaint about EQUIPMENT:APPLIANCE:AIR CONDITIONER filed June 4, 2022

NHTSA complaint #1816737 (ODI reference 11467545) concerns a 2023 KIA SPORTAGE and was filed on June 4, 2022. The owner reports the failure occurred on March 23, 2022. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as equipment:appliance:air conditioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SPORTAGE cohort independently describe similar equipment:appliance:air conditioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 KIA SPORTAGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 KIA SPORTAGE
Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
State
New Jersey

Complaint Description

I purchased a brand new 2023 Kia Sportage X-Line March 23, 2022. When I turned the A/C on, very warm air was blowing from the vents even though A/C button was on and temperature was set to low meaning cold air. The air rapidly became burning hot to the point it would burn your hands when placed by the vents to test the air. I had to shut it off. Opening the windows did not help, the weather was in the 90’s, and summer had arrived!! It was like driving in a sauna trying to breath. I took it to the dealer, problem reproduced. Service contacted Kia engineers; they suggested replacing the AC HOSE-DISCHARGE. The part was extremely difficult to find but he was able to locate the only one available in the U.S. The part took a week to arrive and the install was done. Service called to tell me he discovered the original part that came with the vehicle (HOSE) had a leak at the top by the crimp and the replacement hose has a leak at the bottom by the crimp! A/C still does no

Complaint Details

NHTSA Complaint ID 1816737
ODI Number 11467545
Date Filed June 4, 2022
Failure Date March 23, 2022
VIN 5XYK6CAF8PG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.