Component

COMMUNICATION: AUTO CRASH NOTIFICATION

10 NHTSA complaints about communication: auto crash notification issues across 8 makes and 10 models.

The communication: auto crash notification is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 10 filings from 8 manufacturers and 10 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.

Among filings citing this component, owners have reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. The most complained-about vehicle in this category is the NISSAN ROGUE with 1 filings, followed by NISSAN KICKS and MERCEDES-BENZ C300. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.

Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.

10
Complaints
10
Models Affected
0
Crashes
0
Fires
0
Deaths

Most Affected Vehicles

# Vehicle Complaints
1 NISSAN ROGUE 1
2 NISSAN KICKS 1
3 MERCEDES-BENZ C300 1
4 INFINITI QX60 1
5 HONDA CIVIC 1
6 FREIGHTLINER CASCADIA 1
7 FORD FUSION ENERGI 1
8 CHEVROLET EQUINOX 1
9 BUICK ENVISTA 1
10 BUICK ENCLAVE 1

Recent Complaints

2025 BUICK ENCLAVE

See attached document for complaint.

2017 MERCEDES-BENZ C300

See attached document for complaint.

2025 CHEVROLET EQUINOX

Factory installed module for ONSTAR went out.

2025 BUICK ENVISTA

The contact owns a 2025 Buick Envista. The contact stated that while driving approximately 50 MPH in snowy weather and attempting to clear the windshield, the windshield washer fluid failed to spray p

2018 NISSAN KICKS

The contact owns a 2018 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the crash indicator warning light illuminated causing the vehicle to stall. After several attempts,

2013 NISSAN ROGUE

The contact owns a 2013 Nissan Rogue. The contact stated while driving at an undisclosed speed and attempting to make a left turn, the steering wheel lost connection with the driver’s side air bag.

2019 FORD FUSION ENERGI

The contact owns a 2019 Ford Fusion Energi. The contact stated that the manufacturer had abruptly changed the vehicle telecommunications system from 3G to 4G without notice to the vehicle owner. The c

2019 INFINITI QX60

The contact owns a 2019 Infiniti QX60. The contact stated that while driving at various speeds, a warning sensor light would indicate that the Forward Collision Avoidance sensor was turned off. The co

2019 HONDA CIVIC

The contact owns a 2019 Honda Civic. The contact stated that the Forward Collision Avoidance System would inadvertently activate intermittently without a vehicle nearby. The vehicle was not taken to t

2020 FREIGHTLINER CASCADIA

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS N

Frequently Asked Questions

How many complaints involve communication: auto crash notification issues?
The NHTSA has received 10 complaints about communication: auto crash notification problems across 10 vehicle models from 8 manufacturers.
How dangerous are communication: auto crash notification defects?
COMMUNICATION: AUTO CRASH NOTIFICATION issues have been linked to 0 crashes, 0 fires, 0 injuries, and 0 deaths according to NHTSA complaint data.
Which vehicles have the most communication: auto crash notification problems?
The most complained-about vehicle for communication: auto crash notification issues is the NISSAN ROGUE with 1 complaints.
Where does PlainCars get its safety data?
All vehicle safety data comes from the National Highway Traffic Safety Administration (NHTSA) complaints database, which collects reports from vehicle owners about safety-related defects.

Data Sources

Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.

Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.

Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.

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