Component
COMMUNICATION: AUTO CRASH NOTIFICATION
10 NHTSA complaints about communication: auto crash notification issues across 8 makes and 10 models.
The communication: auto crash notification is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 10 filings from 8 manufacturers and 10 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.
Among filings citing this component, owners have reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. The most complained-about vehicle in this category is the NISSAN ROGUE with 1 filings, followed by NISSAN KICKS and MERCEDES-BENZ C300. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.
Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | NISSAN ROGUE | 1 |
| 2 | NISSAN KICKS | 1 |
| 3 | MERCEDES-BENZ C300 | 1 |
| 4 | INFINITI QX60 | 1 |
| 5 | HONDA CIVIC | 1 |
| 6 | FREIGHTLINER CASCADIA | 1 |
| 7 | FORD FUSION ENERGI | 1 |
| 8 | CHEVROLET EQUINOX | 1 |
| 9 | BUICK ENVISTA | 1 |
| 10 | BUICK ENCLAVE | 1 |
Recent Complaints
See attached document for complaint.
See attached document for complaint.
Factory installed module for ONSTAR went out.
The contact owns a 2025 Buick Envista. The contact stated that while driving approximately 50 MPH in snowy weather and attempting to clear the windshield, the windshield washer fluid failed to spray p
The contact owns a 2018 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the crash indicator warning light illuminated causing the vehicle to stall. After several attempts,
The contact owns a 2013 Nissan Rogue. The contact stated while driving at an undisclosed speed and attempting to make a left turn, the steering wheel lost connection with the driverâs side air bag.
The contact owns a 2019 Ford Fusion Energi. The contact stated that the manufacturer had abruptly changed the vehicle telecommunications system from 3G to 4G without notice to the vehicle owner. The c
The contact owns a 2019 Infiniti QX60. The contact stated that while driving at various speeds, a warning sensor light would indicate that the Forward Collision Avoidance sensor was turned off. The co
The contact owns a 2019 Honda Civic. The contact stated that the Forward Collision Avoidance System would inadvertently activate intermittently without a vehicle nearby. The vehicle was not taken to t
TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS N
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Frequently Asked Questions
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Data Sources
Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.
Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.
Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.
Read our methodology — how this data is sourced, computed, and verified.