Component
COMMUNICATION
80 NHTSA complaints about communication issues across 9 makes and 30 models.
The communication is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 80 filings from 9 manufacturers and 30 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.
Among filings citing this component, owners have reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. The most complained-about vehicle in this category is the HONDA CR-V with 38 filings, followed by MERCEDES-BENZ C 300 and MERCEDES-BENZ GLE350. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.
Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | HONDA CR-V | 38 |
| 2 | MERCEDES-BENZ C 300 | 5 |
| 3 | MERCEDES-BENZ GLE350 | 4 |
| 4 | MERCEDES-BENZ GLC 300 | 4 |
| 5 | MERCEDES-BENZ CLA 250 | 3 |
| 6 | MERCEDES-BENZ S 580 | 2 |
| 7 | TESLA MODEL X | 1 |
| 8 | RAM 2500 | 1 |
| 9 | MERCEDES-BENZ SPRINTER 3500 | 1 |
| 10 | MERCEDES-BENZ SLC300 | 1 |
| 11 | MERCEDES-BENZ SL 450 | 1 |
| 12 | MERCEDES-BENZ S560 | 1 |
| 13 | MERCEDES-BENZ S 500 | 1 |
| 14 | MERCEDES-BENZ GLC 350 | 1 |
| 15 | MERCEDES-BENZ GLA 250 | 1 |
| 16 | MERCEDES-BENZ E550 | 1 |
| 17 | MERCEDES-BENZ E350 | 1 |
| 18 | MERCEDES-BENZ E 300 | 1 |
| 19 | MERCEDES-BENZ C300 | 1 |
| 20 | MERCEDES-BENZ C 300 4MATIC | 1 |
| 21 | MERCEDES-BENZ AMG GLE43 | 1 |
| 22 | MERCEDES-BENZ AMG CLA45 | 1 |
| 23 | MERCEDES-BENZ AMG C43 | 1 |
| 24 | MERCEDES-BENZ A 220 | 1 |
| 25 | INFINITI QX80 | 1 |
| 26 | HONDA ACCORD HYBRID | 1 |
| 27 | GMC SIERRA 2500 | 1 |
| 28 | FORD BRONCO SPORT | 1 |
| 29 | BUICK ENCLAVE | 1 |
| 30 | AUDI A3 | 1 |
Recent Complaints
See attached document for complaint.
Please see attachment: âHello, my name is [XXX] . I'm I'm calling about a vehicle. Recall on an Audi 2023. And I'm having trouble with the manufacturer regarding this Notice that they sent us [XXX]
The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The
The contact owns a 2024 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts). The contact stated while driving 25 MPH, several communication features faile
The contact owns a 2023 Mercedes-Benz GLC300. The contact stated while attempting to start the vehicle, the message "12 Volt Battery Failure, Vehicle Inoperative" was displayed. Later, the contact was
The contact owns a 2018 Mercedes-Benz C300. The contact stated that after starting the vehicle, the S.O.S. Not Active message displayed. The contact was concerned that in the event of an emergency, th
The contact owns a 2021 Ford Bronco. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available.
The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was
The contact owns a 2019 Mercedes-Benz GLC350. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was una
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was
The contact owns a 2019 Mercedes-Benz E300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unava
The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the parts to do the recall repair were not
The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair
The contact owns a 2019 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication). The contact waited for the over-the-air (OTA) up
The contact owns a 2018 Mercedes-Benz C300. The contact stated that the SOS warning light was illuminated. Upon testing the SOS system, the contact stated that the system failed to operate as needed.
The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unava
The contact owns a 2019 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was una
The contact owns a 2019 Mercedes Benz CLA250. The contact received a notification for NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was
The contact owns a 2019 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was not
The contact owns a 2019 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was not
Related Vehicle Components
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Related Safety Data
Frequently Asked Questions
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Data Sources
Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.
Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.
Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.
Read our methodology — how this data is sourced, computed, and verified.