2021 MERCEDES-BENZ S 580 — Complaint #1848214
Open-data reference.
NHTSA Complaint about COMMUNICATION filed October 18, 2022
NHTSA complaint #1848214 (ODI reference 11489741) concerns a 2021 MERCEDES-BENZ S 580 and was filed on October 18, 2022. The owner reports the failure occurred on October 15, 2022. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as communication, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ S 580 cohort independently describe similar communication failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 MERCEDES-BENZ S 580 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the parts to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not available. Additionally, the contact stated that while driving or while the vehicle was idling, several warning lights and computer screen intermittently illuminated and malfunctioned. The vehicle was taken to the dealer where it was diagnosed that a system software update was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The failure mileage was approximately 20,000.
Complaint Details
| NHTSA Complaint ID | 1848214 |
| ODI Number | 11489741 |
| Date Filed | October 18, 2022 |
| Failure Date | October 15, 2022 |
| VIN | W1K6G7GB4MA |
Similar COMMUNICATION Complaints for 2021 MERCEDES-BENZ S 580
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.