2000 FORD WINDSTAR — Complaint #893504
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed December 3, 2011
NHTSA complaint #893504 (ODI reference 10438464) concerns a 2000 FORD WINDSTAR and was filed on December 3, 2011. The owner reports the failure occurred on September 13, 2011. The vehicle had 162,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2000 FORD WINDSTAR: CRACKED REAR AXLE AND CORROSION AND RELATED FAILURES OF THE FRONT SUB-FRAME. WE ARE WRITING TO REPORT A REAR CRACKED AXLE AND FAILED, DAMAGED AND CORRODED FRONT SUB-FRAME ASSEMBLY OF OUR 2000 FORD VAN. FORD RECALLED: "CERTAIN 1998-2003 MODEL YEAR WINDSTAR VEHICLES OPERATED IN CORROSION STATES" FOR CRACKED OR BROKEN REAR AXLES (SAFETY RECALL 10513- SUPPLEMENT #10); AND FOR FAILED AND CORRODED "SUBFRAME FRONT LOWER CONTROL ARM REAR ATTACHING FLANGES AND REAR BODY MOUNT ATTACHMENTS. OUR FORD VAN HAS BOTH THESE FAILURES AND IS UNSAFE TO DRIVE. THE VEHICLE FAILED THE STATE SAFETY INSPECTION DUE TO ITS CRACKED AXLE. THE INSPECTOR ADVISED US THE VAN WAS UNSAFE TO DRIVE. THE KOONS FORD SERVICE DEPARTMENT HAS INSPECTED THE VAN AND CONCLUDED THAT THE REAR AXLE AND FRONT SUB-FRAME HAVE FAILED BECAUSE OF CORROSION AND BOTH NEED TO BE REPLACED. THE VEHICLE WAS "OPERATED" REGULARLY IN MARYLAND AND THE DISTRICT OF COLUMBIA, AS WELL AS DRIVEN IN THE WINTER IN SNOW AND ICE CONDITIO
Complaint Details
| NHTSA Complaint ID | 893504 |
| ODI Number | 10438464 |
| Date Filed | December 3, 2011 |
| Failure Date | September 13, 2011 |
| VIN | 2FMZA5340YB |
Similar SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Complaints for 2000 FORD WINDSTAR
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR AXLE SUDDENLY DETACHED FROM THE VEHICLE WITHOUT WARNING. SEVERAL HOURS PRIOR TO THE FAILURE, THE CONTACT NOTICED
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED AFTER HAVING THE VEHICLE REPAIRED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND RECA
THE REAR AXLE TWISTED SO BAD THAT IT DESTROYED MY RIGHT REAR BRAKES. THE NEW DRUM WILL NOT GO ON IT IS SO BADLY TWISTED. THE CONSUMER ALSO STATED THERE IS RUST UNDER THE VEHICLE. UPDATED PORTABLE 08/
2000 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO A RECALL NOTICE FOR A FAULTY REAR AXLE *TGW THE DEALER INFORMED THE CONSUMER THE AXLE WAS IN NEED OF REPAIR DUE TO DETERIORATION. THE CONSUMER THEN R
2000 FORD WINDSTAR. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING VEHICLES RECALLS *TGW THE CONSUMER STATED SHE RECEIVED FOUR RECALLS FOR THE VEHICLE. THE CONSUMER STATED WHEN SHE TOOK THE VEHICLE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.