2000 FORD WINDSTAR — Complaint #864345
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed June 29, 2011
NHTSA complaint #864345 (ODI reference 10409869) concerns a 2000 FORD WINDSTAR and was filed on June 29, 2011. The owner reports the failure occurred on June 1, 2011. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2000 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO A RECALL NOTICE FOR A FAULTY REAR AXLE *TGW THE DEALER INFORMED THE CONSUMER THE AXLE WAS IN NEED OF REPAIR DUE TO DETERIORATION. THE CONSUMER THEN RECEIVED A CALL FROM THE DEALER STATING A BUY BACK OFFER OF $2,400 WAS BEING OFFERED. THE CONSUMER TURNED DOWN THE OFFER AND DECIDED TO HAVE THE VEHICLE REPAIRED. THE CONSUMER WAS INFORMED THE REPAIRS WOULD NOT BE COMPLETE UNTIL FEB 2011. WHILE THE VEHICLE WAS STILL AT THE DEALER, THE CONSUMER RECEIVED ANOTHER RECALL REGARDING THE SUBFRAME LOWER CONTROL ARM. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE VEHICLE MET THE REQUIREMENT FOR THE REPAIR. THE CONSUMER THEN RECEIVED A SECOND BUY BACK OFFER FROM FORD AND DECIDED TO TAKE THE OFFER. THE CONSUMER STATED HE RECEIVED THE RUN-AROUND REGARDING THE BUY BACK OFFER AND IN THE END, THE BUY BACK OFFER HAD EXPIRED AND THE DEALER REPAIRED THE VEHICLE. *JB
Complaint Details
| NHTSA Complaint ID | 864345 |
| ODI Number | 10409869 |
| Date Filed | June 29, 2011 |
| Failure Date | June 1, 2011 |
| VIN | 2FMZA5141YB |
Similar SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Complaints for 2000 FORD WINDSTAR
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR AXLE SUDDENLY DETACHED FROM THE VEHICLE WITHOUT WARNING. SEVERAL HOURS PRIOR TO THE FAILURE, THE CONTACT NOTICED
2000 FORD WINDSTAR: CRACKED REAR AXLE AND CORROSION AND RELATED FAILURES OF THE FRONT SUB-FRAME. WE ARE WRITING TO REPORT A REAR CRACKED AXLE AND FAILED, DAMAGED AND CORRODED FRONT SUB-FRAME ASSEMBLY
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED AFTER HAVING THE VEHICLE REPAIRED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND RECA
THE REAR AXLE TWISTED SO BAD THAT IT DESTROYED MY RIGHT REAR BRAKES. THE NEW DRUM WILL NOT GO ON IT IS SO BADLY TWISTED. THE CONSUMER ALSO STATED THERE IS RUST UNDER THE VEHICLE. UPDATED PORTABLE 08/
2000 FORD WINDSTAR. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING VEHICLES RECALLS *TGW THE CONSUMER STATED SHE RECEIVED FOUR RECALLS FOR THE VEHICLE. THE CONSUMER STATED WHEN SHE TOOK THE VEHICLE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.