2000 FORD WINDSTAR — Complaint #878167
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed September 7, 2011
NHTSA complaint #878167 (ODI reference 10424097) concerns a 2000 FORD WINDSTAR and was filed on September 7, 2011. The owner reports the failure occurred on June 2, 2011. The vehicle had 158,013 miles on the odometer at the time of the incident. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED AFTER HAVING THE VEHICLE REPAIRED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND RECALL NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDER BODY SHIELDS), SHE WAS UNABLE TO DRIVE THE VEHICLE SINCE THE BRACKETS AND BOLTS HANG SO LOW WHICH CAUSED IT TO GET STUCK WHEN DRIVING OVER A POT HOLE OR ON TRAIN TRACKS. THE CONTACT STATED THAT THE REPAIRS ONLY SERVE AS A BAND AID AND FAILED TO REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE SINCE THE SUB FRAME WAS EXTREMELY COMPROMISED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 158,013. RVK
Complaint Details
| NHTSA Complaint ID | 878167 |
| ODI Number | 10424097 |
| Date Filed | September 7, 2011 |
| Failure Date | June 2, 2011 |
| VIN | 2FMZA5341YB |
Similar SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Complaints for 2000 FORD WINDSTAR
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR AXLE SUDDENLY DETACHED FROM THE VEHICLE WITHOUT WARNING. SEVERAL HOURS PRIOR TO THE FAILURE, THE CONTACT NOTICED
2000 FORD WINDSTAR: CRACKED REAR AXLE AND CORROSION AND RELATED FAILURES OF THE FRONT SUB-FRAME. WE ARE WRITING TO REPORT A REAR CRACKED AXLE AND FAILED, DAMAGED AND CORRODED FRONT SUB-FRAME ASSEMBLY
THE REAR AXLE TWISTED SO BAD THAT IT DESTROYED MY RIGHT REAR BRAKES. THE NEW DRUM WILL NOT GO ON IT IS SO BADLY TWISTED. THE CONSUMER ALSO STATED THERE IS RUST UNDER THE VEHICLE. UPDATED PORTABLE 08/
2000 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO A RECALL NOTICE FOR A FAULTY REAR AXLE *TGW THE DEALER INFORMED THE CONSUMER THE AXLE WAS IN NEED OF REPAIR DUE TO DETERIORATION. THE CONSUMER THEN R
2000 FORD WINDSTAR. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING VEHICLES RECALLS *TGW THE CONSUMER STATED SHE RECEIVED FOUR RECALLS FOR THE VEHICLE. THE CONSUMER STATED WHEN SHE TOOK THE VEHICLE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.