2001 FORD WINDSTAR — Complaint #872482
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed August 8, 2011
NHTSA complaint #872482 (ODI reference 10417999) concerns a 2001 FORD WINDSTAR and was filed on August 8, 2011. The owner reports the failure occurred on August 1, 2011. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I TOOK MY 2001 WINDSTAR SEL INTO A DEALERSHIP UPON RECEIVING A RECALL NOTICE FOR SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY IN MARCH OF 2011. OUR VEHICLE PASSED THIS INSPECTION. AT THE TIME OUR VEHICLE WAS AT THE DEALERSHIP FOR THIS RECALL NOTICE THERE WAS ANOTHER RECALL RELATING TO STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS ALTHOUGH WE WERE UNAWARE OF THIS RECALL. WE HAVE NOT RECEIVED A RECALL NOTICE ABOUT THE SECOND PROBLEM TO DATE. THE RECALL WAS BROUGHT TO OUR ATTENTION BY A FRIEND WHO WATCHED A NEWS PROGRAM REGARDING THE RECALL WHICH PROMPTED A PHONE CALL TO THE DEALERSHIP THAT SERVICED OUR VEHICLE IN MARCH. HIS STATEMENT WAS IF OUR VEHICLE WAS ONE OF THE RECALLED VEHICLES AND IT WAS JUST IN THE SERVICE DEPARTMENT FOR ANOTHER RECALL THE SERVICE TECHNICIAN WOULD HAVE ADDRESSED THE MOST RECENT RECALL ALSO. HE ASKED FOR OUR VIN WHICH AT THE TIME WAS NOT AVAILABLE BUT REASSURED ME BOTH RECALLS WOULD HAVE BEEN ADDRESSED SINCE THEY WERE BOTH OPEN RECALLS. ON AUGUST 1, 2011 I WAS
Complaint Details
| NHTSA Complaint ID | 872482 |
| ODI Number | 10417999 |
| Date Filed | August 8, 2011 |
| Failure Date | August 1, 2011 |
| VIN | 2FMDA53451B |
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2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO DEFECTIVE FRONT END *TGW THE CONSUMER STATED TWO RECALLS WERE ISSUED AND FOR THE PAST YEAR, HE HAS BEEN UNSUCCESSFUL AT GETTING HIS VEHICLE INSPECTED
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED RECALL NOTICE 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) IN OCTOBER 2010. AS OF MARCH 2011, THE VEHICLE HAD BEEN IN THE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.