2001 FORD WINDSTAR — Complaint #1750173
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed June 2, 2021
NHTSA complaint #1750173 (ODI reference 11419340) concerns a 2001 FORD WINDSTAR and was filed on June 2, 2021. The owner reports the failure occurred on May 28, 2021. The vehicle had 138,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passengerâs side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passengerâs side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the vehicle with a fractured rear axle that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V608000 (Suspension) in April of 2011. The failure mileage was approximately 138,000.
Complaint Details
| NHTSA Complaint ID | 1750173 |
| ODI Number | 11419340 |
| Date Filed | June 2, 2021 |
| Failure Date | May 28, 2021 |
| VIN | 2FMZA52441B |
Similar SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Complaints for 2001 FORD WINDSTAR
The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact notice
2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO RECALLS *TGW THE CONSUMER STATED HE RECEIVED A POSTCARD IN THE MAIL ADVISING HIM TO SEE HIS LOCAL DEALER REGARDING TWO RECALLS. HOWEVER, WHEN HE ARRI
2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO DEFECTIVE FRONT END *TGW THE CONSUMER STATED TWO RECALLS WERE ISSUED AND FOR THE PAST YEAR, HE HAS BEEN UNSUCCESSFUL AT GETTING HIS VEHICLE INSPECTED
I TOOK MY 2001 WINDSTAR SEL INTO A DEALERSHIP UPON RECEIVING A RECALL NOTICE FOR SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY IN MARCH OF 2011. OUR VEHICLE PASSED THIS INSPECTION. AT THE TIME OUR VE
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED RECALL NOTICE 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) IN OCTOBER 2010. AS OF MARCH 2011, THE VEHICLE HAD BEEN IN THE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.