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2001 FORD WINDSTAR — Complaint #1867897

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NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed January 24, 2023

NHTSA complaint #1867897 (ODI reference 11503400) concerns a 2001 FORD WINDSTAR and was filed on January 24, 2023. The owner reports the failure occurred on December 1, 2022. The vehicle had 180,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2001 FORD WINDSTAR
Component
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
State
Ohio
Mileage
180,000 mi

Complaint Description

The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact noticed that the rear wheels were crooked and rubbing against the inner fender well. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed that the rear axle was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The contact noted that the failure speed was 55 mph. The axle was previously repaired due to the recall while the vehicle was under warranty. When the contact took the vehicle for repair, they were told that the vehicle was no longer under warranty or the recall.

Complaint Details

NHTSA Complaint ID 1867897
ODI Number 11503400
Date Filed January 24, 2023
Failure Date December 1, 2022
VIN 2FMZA51421B

Similar SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Complaints for 2001 FORD WINDSTAR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.