2025 HONDA PROLOGUE — Complaint #2178693
Open-data reference.
NHTSA Complaint about SUSPENSION filed February 19, 2026
NHTSA complaint #2178693 (ODI reference 11719218) concerns a 2025 HONDA PROLOGUE and was filed on February 19, 2026. The owner reports the failure occurred on February 18, 2026. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PROLOGUE cohort independently describe similar suspension failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HONDA PROLOGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The vehicle has twice displayed a âService High Voltage Systemâ warning followed by âReduced Acceleration â Drive With Care.â When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to home, the reduced acceleration created concern because the vehicle could not respond normally to traffic. The second incident was significantly more dangerous and occurred in heavy traffic and on the freeway about 40 miles from home during heavy rain. The limited acceleration made merging and maintaining a safe traffic speed difficult, placing myself and others at risk. I have only been able to get the dealer to take the vehicle in on
Complaint Details
| NHTSA Complaint ID | 2178693 |
| ODI Number | 11719218 |
| Date Filed | February 19, 2026 |
| Failure Date | February 18, 2026 |
| VIN | 3GPKHZRJ7SS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.