2025 HONDA PROLOGUE — Complaint #2171472
Open-data reference.
NHTSA Complaint about SUSPENSION filed January 30, 2026
NHTSA complaint #2171472 (ODI reference 11714396) concerns a 2025 HONDA PROLOGUE and was filed on January 30, 2026. The owner reports the failure occurred on July 8, 2025. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PROLOGUE cohort independently describe similar suspension failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HONDA PROLOGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging functions. Without it, I cannot control charging or access essential vehicle systems, rendering the vehicle unsafe and effectively unusable. Further, the charging port sensor failed to alert me that the charging port was open. Because no warning was provided, the port remained open and subsequently broke. This represents a failure of a safety-related sensor system that directly impacts the vehicleâs ability to charge and operate properly. The dealer has not provided a loaner vehicle or alternative transportation despite the vehicle being unsafe to operate. These combined defects substantially i
Complaint Details
| NHTSA Complaint ID | 2171472 |
| ODI Number | 11714396 |
| Date Filed | January 30, 2026 |
| Failure Date | July 8, 2025 |
| VIN | 3GPKHZRJ6SS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.