2025 HONDA PROLOGUE — Complaint #2174840
Open-data reference.
NHTSA Complaint about SUSPENSION filed February 9, 2026
NHTSA complaint #2174840 (ODI reference 11716620) concerns a 2025 HONDA PROLOGUE and was filed on February 9, 2026. The owner reports the failure occurred on January 27, 2026. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PROLOGUE cohort independently describe similar suspension failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HONDA PROLOGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The axles on my vehicle are defective. Every time I make a turn (left, right, or U-turn) the vehicle makes a loud clicking noise. Iâve taken the vehicle in 3 times. Initially, Honda promised to fix the issue, yet each time Iâve gone in they always come up with an excuse (1st time: we ordered the wrong part, 2nd time: sorry we wasted your time today, the part still isnât in yet, 3rd time: unfortunately Honda has released a bulletin, they are urging us not to replace the axles because it doesnât fix the issue/does not pose a safety threat) this is after 3 TIMES. Each time my car was kept ALL day. Each time I would drop my car off at 8 am, and by the time Iâm being called by my Honda service rep itâs already past 5 pm. My time has literally been wasted MULTIPLE TIMES. Why would you contact me to bring the car in so many times if you knew you were never going to fix the problem to begin with? The bulletin that was shown to me was released on 12/19/25. The problem is, the date t
Complaint Details
| NHTSA Complaint ID | 2174840 |
| ODI Number | 11716620 |
| Date Filed | February 9, 2026 |
| Failure Date | January 27, 2026 |
| VIN | 3GPKHXRJ0SS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.